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Can't say enough great things about Ari at Gift Wizard along with all the other folks behind the scenes!
In a period of 24 hours they worked on fine tuning our site to work exactly the way we wanted it to. Their response time is within minutes of reaching out to them. We had some "special" circumstances with integrating our gift wrapping products with their Gift Wizard app and they came to the rescue, writing additional code to accommodate a user friendly interface for our customers.
This is a great product out of the box but the real testament is the personal attention we received from their support staff.
Big Thanks from all of here at Puppy Culture!
Just setting it up right now but have experienced AMAZING customer service so far!! Pauline, was so helpful with helping me migrate over from my old POS system.
Hi there,
Thank you so much for the amazing review! We are super happy to hear you are having such a great experience with our team and app. Please let us know if there is anything else we can assist with!
We used Rise to migrate our old gift cards to our Shopify. Couldn’t be happier! They were very helpful and made the process super easy
We loved how quickly Roy was able to migrate all of our old gift cards into our new POS to make checkout easy on our team and keep customers happy as well. The team at Rise was easy to work with & responded in a timely manner.
Thank you so much for this GREAT review! 🙏
We're happy you launched the Gift Card / Loyalty integration to your POS. Enjoy your Store Credit Program - you're awesome 😊
This app has really helped us to build an effective rewards marketing strategy. I love the pricing and features.
The support for this app is fantastic! They respond very fast and have been able to customize quickly as well.
Thank you - this is a great review! Keep up the good work with the Rewards.
We're glad you're getting such great results in terms of ROI :)
The customer service with this app is AWESOME!! Pauline and John were super helpful and very efficient with answering my questions and helping me with tips for my gift cards! I highly recommend this app!
Hi REDFOX Active,
We are all so happy that our support service, especially Pauline's, can make you feel satisfied! Your trust motivates us to keep on developing the app and providing better services to our customers.
If you have any further questions, please feel free to reach out. We are always ready to support you!
Mark was great! So helpful. I asked for a phone call and he walked me through the steps I needed to do migration and move forward transferring gift cards from my old POS to Shopify! He was extremely proactive in answering questions via email as well!
Tested this app in order to see if it would be right for my company. Great Features, and customer service is excellent. I highly recommend this app for any Shopify store.
After +1 year looking for a loyalty app that rewards customers via gift cards and not coupons I finally found it!
Service is great too.
Thank you so much for this great review. We're so happy you like Rise.ai 🙏
Enjoy your Gift Card and Loyalty Program - you're awesome 😊
This is my second review after Hila kindly help and answer all my relentless emails I mainly chose this app due to its feature of giving out gift card to customers in terms of virtual Loyal Card. Giving out gift card is great because now my customers can put in any additional discount code. I can run any promotion and now customers dont have to choose between using the promotion discount code or Loyal card. and thanks again for the awesome support!
Thank you for your 5-stars review. Our support team is always here to help ✨
Good luck with your Store Credit and Rewards Program.