Avaliações (1.097)

Classificação geral
4,8
Número por nível de avaliação
  • 92% das avaliações são de 5 estrelas
  • 5% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 2% das avaliações são de 1 estrelas
20 de março de 2023

Hilda was extremely helpful in helping me set up a workflow that met my store's needs. She was understanding and worked quickly.

Madison's Niche
Estados Unidos
Quase 3 anos usando o app
Rise.ai deixou uma resposta 22 de março de 2023

Thank you for this awesome feedback! We are pleased to know that you received immediate assistance from our Support Team. Please feel free to reach out should you need further help with anything. :)

12 de janeiro de 2022

I really enjoy using the app, exceptional customer service team, responds quickly and solves any problem that may have been. Easy and convenient to use and understand.

Fiori
Israel
Quase 3 anos usando o app
Rise.ai deixou uma resposta 12 de janeiro de 2022

Hi there! Thank you for the wonderful review. We are very pleased to hear you've had such a positive experience!

Data de edição: 3 de fevereiro de 2021

we still have to test the app a bit more (as it can be quite pricey and still has to proof and improve its ROI, at least in our circumstances) and might have to update the rating later. But what I can already say that their support is amazing. Thanks a lot Keren & team, I hope we can continue the good collaboration and mutual support in the next few months and maybe years.

truemorrow
Alemanha
Quase 3 anos usando o app
Rise.ai deixou uma resposta 8 de fevereiro de 2021

Thank you very much for this 5-stars review and for the important feedback 🙏

Enjoy your Gift Card and Loyalty Program, we're always here to help.

20 de abril de 2021

We have been using Shopify+Recharge since launching Bokksu 5 years ago to grow our business and subscribers. And for the entire time, we've been unable to offer Gift Cards to our customers because the Shopify Gift Card feature doesn't integrate/work with Recharge. However, thanks to Rise.ai's hard work in creating a seamless integration with both Recharge and Shopify, we now can offer Digital Gift Cards & Store Credit to all our customers, which has both generated tens of thousands in revenue for us and saved us thousands in refunds. I highly recommend Rise.ai for Gift Card and Store Credit features!!!

Bokksu
Estados Unidos
Quase 3 anos usando o app
4 de outubro de 2023

Eddie's customer service was excellent and was able to navigate me through my issue seamlessly

Antithesis Store
Estados Unidos
Quase 3 anos usando o app
Rise.ai deixou uma resposta 6 de outubro de 2023

Thank you for your awesome review! We're glad to know that you received great customer service from Eddie!

If anything else comes up, please do not hesitate to let us know."

15 de agosto de 2023

Customer support is very helpful and fast. Eddie was quick and answered all of my questions very thoroughly! Very helpful.

Lunya
Estados Unidos
Quase 3 anos usando o app
Rise.ai deixou uma resposta 22 de agosto de 2023

Thank you for the amazing review and for acknowledging our Support Team's efficient customer service!
Your feedback is very much appreciated! :)

29 de agosto de 2016

So far, so good. We haven't used it for long yet, but it was easy to install and customer service has been extremely responsive.

Alternative Radio
Estados Unidos
Quase 3 anos usando o app
29 de setembro de 2023

Excellent customer service. I had a hard time trying to figure out how to migrate my gift cards to Rise. I reached out to support and they walked me through everything step by step. 10/10 highly recommend!

La Chíc Bohème
Estados Unidos
Quase 3 anos usando o app
Rise.ai deixou uma resposta 4 de outubro de 2023

Thank you for your awesome review! Your feedback is very much appreciated. Our team is motivated by these wonderful comments and we promise to keep working day by day to perfect the app for merchants like you. Cheers!

Data de edição: 24 de setembro de 2020

Awesome! The app is easy to ue and the customer service provided by Dana was wonderful and very helpful! Would recommend.

Pink Pewter
Estados Unidos
Quase 3 anos usando o app
Rise.ai deixou uma resposta 9 de junho de 2020

Thank you so much for this great review.

We all really appreciate it 🙌

26 de julho de 2022

Rise agents provide swift and informed support! And always pleasant to interact with. Thanks for all your help!

A.P.C.
Estados Unidos
Mais de 2 anos usando o app
Rise.ai deixou uma resposta 29 de julho de 2022

Thank you for your feedback! We are pleased to know that our friendly support team was able to help you efficiently. Hit us up should need help with anything else!