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First and Foremost - GREAT Customer Support - Real Person with REAL knowledge offering REAL help - NOT just another AI bot.
Trust Me - In this Business - It Matters Most
And if that is not enough - THIS AP is SOLID - Well Designed and Easy to understand and use - Thank you to the many people at Rise.AI that must have spent hundreds of thousands of hours creating, debugging and maintaining
I've been using Rise with clients and now for my own business for years. We operate a Brick & Mortar retail store and issue out store credit at a high volume both online and in-store. We use pretty much every major feature this tool offers.
Today I had a technical issue with our site and Eddie solved all of the issues in a quick and professional manner. He's GREAT!
Rise allows us to automate a significant amount of tasks that I'm not sure Rise couldn't have predicted when they designed the tool.
For example, our store hosts hundreds of event attendees per week and we now are using Rise to automate the overwhelming majority of our prizing / store credit offerings. It's amazing.
Eddie was very helpful in resolving my issue in a timely and concise manner. I am still learning how to use Rise.ai so it's good to know there is some there to answer any questions I have.
Very difficult to use. Does not support stores with subdomains. Also encountered problems, customer service support was very slow to respond. Not recommended!!
Super application, très intuitif, bon parcours clients le support est très réactif et parle français
Je recommande
John was absolutely great , very helpful got full assistance , issue resolved fast absolute top man overall so far absolute love the software and we can't wait to work with it
CEO BRUMMY DEALS
Had a quick question for them about a fraudulently marked transaction and Eddie answered me quickly and I knew what to do! Thanks for a great app!
Amazing tool! Highly recommend
Thanks a lot to Eddie
We've just begun using Rise.ai, and are super-impressed by the apps design (front and backend). A professional product in every way.
Just as importantly we've had several chats with the Rise support team and always come out of those chats feeling relieved that our problem is taken seriously, and resolved right away. Sometimes, at incredible speed!
So we're quite happy, and would recommend the app to other stores.