Rise.ai: Gift Cards & Loyalty , 1 072 recensioner

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 92 % av omdömena har 5 stjärnor
  • 5 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
14 november 2020

Just launched my gift card and rewards program - and it works great! I love the options to send emails to recipients, and Instagram integration is a great addition as well. Also - much better than Shopify's native solution for store credit. Would recommend!

Sugar & Spice IL
Israel
2 dagar användning av appen
17 februari 2020

Ari is the man! He helped me set up a very important workflow in literally 3 minutes. Loving this company already!

PBH Foods
USA
2 dagar användning av appen
Rise.ai svarade 24 februari 2020

Thank you so much for this great review. We're so happy you love it 🙏

Enjoy your Gift Card and Rewards Program - you're awesome 😊

14 oktober 2020

Just recently got Rise and so far I love it. The customer service is outstanding, fast and very helpful!

The Gents Barbershop
Sverige
2 dagar användning av appen
8 januari 2021

Great app. The control of what will happen after each actions taken on the website is amazing, allowing us to execute our needs in the most easy way.

Dvora Strauss Jewelry
Israel
2 dagar användning av appen
5 februari 2020

Just started with the system and so far, I am loving it. Plus, they have great support. I had two questions and they were answered immediately which saved me soooo much time searching for the answer myself. I look forward to working with this system. I use Shopify Basic and this app gives you more than Shopify does at a better price. Stoked!

WildmanT
USA
2 dagar användning av appen
Rise.ai svarade 6 februari 2020

Thank you for your review. Our support team is always here to help you ✨

Good luck with your Store Credit and Rewards Program.

11 augusti 2021

Amazing and fast customer support! John was really helpful to figure out the perfect subsciption plan for us. The tool offers everything you need to scale up your business. Also great for start ups, because your required subscription grows with your sales. We definitely recommend rise!

deckenpost
Tyskland
2 dagar användning av appen
Rise.ai svarade 30 augusti 2021

Wow...we're blushing! Thank you :)

1 juli 2020

If I could rate 0, I would. In my personal experience, Rise.ai is shady and a company out to gouge the little guy. When a customer, like myself, sees "$0.20 an order" on their pricing page, I find it “convenient" how they don’t provide any other explanation about what that actually means, LOL! Until you get the $1,000 bill. As an extremely savvy Shopify website owner and Shopify app customer, when I read "$0.20 an order" that obviously means to me $0.20 an order made by an actual Rise.ai gift card, or, obviously when a Rise.ai gift card is purchased. Because let’s be honest, it would be INSANE for that to actually mean $0.20 of every order made in my shop haha. But it does. It means, regardless of their involvement, they will take $0.20 an order.

On what planet, in what galaxy, does Rise think they are entitled to $0.20 a damn order? Your app provides the LEAST amount of value of the 15+ apps I am currently using and your app is 5x -100x more expensive than my other apps even with a plan reduction.

AVOID Rise.Ai. Run.

Viori
USA
Ungefär 2 månader användning av appen
Rise.ai svarade 4 juli 2020

Hi Bryce,

It is Roy from the Rise.ai team.

We’re sorry your experience didn’t match your expectations. However, similarly to many other Rewards platforms, our pricing structure is based on total store orders. You can find all the details here - https://rise.ai/pricing.

I took a look at our support logs and I can see that our support team explained to you our pricing structure within a few minutes of your ticket being submitted.

As our policy is 100% customer satisfaction you can reach us at info@rise.ai or at +1 646 8786419 so we could talk.

Best,
Roy

23 november 2020

If you are a retail store or extremely high volume store that needs to constantly issue credits/gift cards to customers then this might be for you. We found it looking for "loyalty" programs and found that at $600 for the year it was extremely bare bones and did not fit our business at all. All sorts of features available if you pay more but for a basic rewards, loyalty building app I would steer clear of this one.

Santa Barbara Hives
USA
Ungefär 2 månader användning av appen
Rise.ai svarade 27 november 2020

Hi team,

It is Mark from the Rise.ai team.

We’re sorry your experience didn’t match your expectations. Your feedback helps us get better!

However, we do have a $19/mo plan, which includes all of our basic Gift Cards, Store Credit and Loyalty services.

As our policy is 100% customer satisfaction you can reach us at info@rise.ai or at +1 646 8786419 so we could talk.

Best,
Mark

Redigerat 30 maj 2021

the customer support rep Dana, completely made my day better, she was super helpful in all the ways I was needing her assistance and she added her personality to the experience which made it overall a very pleasant and funny chat !!

Krause Farms Ltd
Kanada
2 dagar användning av appen
1 december 2022

Customer service is amazing! John helped me fix the flow within minutes. Amazing experience, would recommend this app to anyone who is looking for a loyalty program!

Maverick Distillery
Kanada
En dag användning av appen
Rise.ai svarade 6 december 2022

Thank you so much for your review! We are so glad you had a great experience with our support team! Don't hesitate to reach out if you need anything else :)