Rise.ai: Gift Cards & Loyalty , 1 072 recensioner
Förfina
-
Efter omdömen
I had sent in a 1 star review because they had charged my card a huge overcharge fee. I am amending that review now because Rise made things right and fixed the situation, giving me a plan that works with my business though is not an advertised plan. I did not understand that Rise takes a cut of EVERY order that comes through your Shopify, regardless if it is through your online store or your POS system in your brick and mortar stores. We are a coffee shop so as you can guess we have thousands of orders come through a month. Giving Rise a cut of every drink we make in our cafes would not be sustainable. If you are food and bev store like us or have a store with many small transactions a month I suggest you talk to Rise directly on a plan that would fit.
Hi there,
We thank you for your effort in providing an honest review.
In case an issue arises on your end, please do not hesitate to reach out to us as we are more than happy to help :)
So far, so great! Been using the app for a couple of days and it's easy to navigate, there's tons of promo options and email response from the developers to my questions has been lightening quick. Excited to see how this boosts sales in my shop!
Our webshop is in Dutch and not everything was translated yet so we contact them for additional translations. Their support is great, fast and friendly! We like ;-)
Clear explanations at the start, and the video after the first purchase was a nice touch :)
*will update after I explore it further*
Great for engaging customers and keeping them loyal and interested in the brand. Great to be able to brand the content and very affordable.
Thank you for your review. Our support team is always here to help you ✨
Good luck with your Store Credit and Rewards Program.
By far the most kind & responsive support I have gotten an an app on shopify. Going to consider using this app as it is the best we have found so far and the experience so far has been amazing!!
Very user-friendly app and fast support. Works best on Shopify (middle) plan or higher as shopify restricts the use of Gift Cards on the basic plan.
Hey guys, it's Mark from the Rise team. Thank you for this great review!
Just a short correction - We help merchants to build an enhanced Gift Card & Store Credit program on every Shopify plan - even Shopify Basic.
Enjoy your Gift Card and Rewards Program - you're awesome 😊
I contacted the support regarding my issue. And they got back to me very promptly and helped me to resolve the issue until it's done. Now, I look forward to seeing the app work on my site.
i really loved this app because now i dont have to deal with customers crap. this is legit eccomerce lol !!
So far so good; I'm really impressed with the breadth of functionality and the ease of use. The technical support from Dana has been first class also.