Recensioner (1 096)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 92 % av omdömena har 5 stjärnor
  • 5 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
12 januari 2022

I really enjoy using the app, exceptional customer service team, responds quickly and solves any problem that may have been. Easy and convenient to use and understand.

Fiori
Israel
Nästan 3 år användning av appen
Rise.ai svarade 12 januari 2022

Hi there! Thank you for the wonderful review. We are very pleased to hear you've had such a positive experience!

Redigerat 3 februari 2021

we still have to test the app a bit more (as it can be quite pricey and still has to proof and improve its ROI, at least in our circumstances) and might have to update the rating later. But what I can already say that their support is amazing. Thanks a lot Keren & team, I hope we can continue the good collaboration and mutual support in the next few months and maybe years.

truemorrow
Tyskland
Nästan 3 år användning av appen
Rise.ai svarade 8 februari 2021

Thank you very much for this 5-stars review and for the important feedback 🙏

Enjoy your Gift Card and Loyalty Program, we're always here to help.

20 april 2021

We have been using Shopify+Recharge since launching Bokksu 5 years ago to grow our business and subscribers. And for the entire time, we've been unable to offer Gift Cards to our customers because the Shopify Gift Card feature doesn't integrate/work with Recharge. However, thanks to Rise.ai's hard work in creating a seamless integration with both Recharge and Shopify, we now can offer Digital Gift Cards & Store Credit to all our customers, which has both generated tens of thousands in revenue for us and saved us thousands in refunds. I highly recommend Rise.ai for Gift Card and Store Credit features!!!

Bokksu
USA
Nästan 3 år användning av appen
4 oktober 2023

Eddie's customer service was excellent and was able to navigate me through my issue seamlessly

Antithesis Store
USA
Nästan 3 år användning av appen
Rise.ai svarade 6 oktober 2023

Thank you for your awesome review! We're glad to know that you received great customer service from Eddie!

If anything else comes up, please do not hesitate to let us know."

16 juni 2023

A great user friendly app to get your loyalty program off the ground. There are a number of video tutorials available on their YouTube channel that I found very helpful when learning how to make our flows. Eddie on the support team was a rock star and was super helpful and attentive!

APOTHEKE
USA
Nästan 3 år användning av appen
Rise.ai svarade 21 juni 2023

We are so glad our team was able to help you out quickly and that you are happy with our service :) It means a lot to us that you took the time to leave a review. If you ever need anything in the future, we are always here to help!

15 augusti 2023

Customer support is very helpful and fast. Eddie was quick and answered all of my questions very thoroughly! Very helpful.

Lunya
USA
Nästan 3 år användning av appen
Rise.ai svarade 22 augusti 2023

Thank you for the amazing review and for acknowledging our Support Team's efficient customer service!
Your feedback is very much appreciated! :)

29 augusti 2016

So far, so good. We haven't used it for long yet, but it was easy to install and customer service has been extremely responsive.

Alternative Radio
USA
Nästan 3 år användning av appen
29 september 2023

Excellent customer service. I had a hard time trying to figure out how to migrate my gift cards to Rise. I reached out to support and they walked me through everything step by step. 10/10 highly recommend!

La Chíc Bohème
USA
Nästan 3 år användning av appen
Rise.ai svarade 4 oktober 2023

Thank you for your awesome review! Your feedback is very much appreciated. Our team is motivated by these wonderful comments and we promise to keep working day by day to perfect the app for merchants like you. Cheers!

Redigerat 24 september 2020

Awesome! The app is easy to ue and the customer service provided by Dana was wonderful and very helpful! Would recommend.

Pink Pewter
USA
Nästan 3 år användning av appen
Rise.ai svarade 9 juni 2020

Thank you so much for this great review.

We all really appreciate it 🙌

26 juli 2022

Rise agents provide swift and informed support! And always pleasant to interact with. Thanks for all your help!

A.P.C.
USA
Mer än 2 år användning av appen
Rise.ai svarade 29 juli 2022

Thank you for your feedback! We are pleased to know that our friendly support team was able to help you efficiently. Hit us up should need help with anything else!