Recensioner (1 097)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 92 % av omdömena har 5 stjärnor
  • 5 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
28 mars 2018

great service, wonderful app.....

Bonefly
USA
Mer än ett år användning av appen
Redigerat 22 november 2018

Ethan from the support team was a great help in resolving the initial set up issues - really prompt and responsive!

SOJAO
Singapore
Mer än ett år användning av appen
3 december 2018

I used this app on my site and I am very satisfied with it. It actually makes us look professional.

RUZT STORE
USA
Mer än ett år användning av appen
28 september 2018

Very straight forward set up and good customer service! Very happy with this gift card option for my site!

June + Blue
Nederländerna
Mer än ett år användning av appen
20 november 2021

Very happy with the app, it works as it should. The 5 stars are for the support team which is absolutely amazing! They always respond quickly to my questions, sometimes even within 5 minutes. The only thing I would love to see in the future are some more customization options when it comes to CSS styling inside the widgets.

Chariklo.org
USA
Mer än ett år användning av appen
Rise.ai svarade 21 november 2021

Hi there,

Thank you for recognizing the hard work of our customer support team!

Also, thank you for your feedback - we are always looking for ways to improve based on customer requests. If you haven't already done so, please submit your feature request in this form: https://docs.google.com/forms/d/e/1FAIpQLSc1-c_L9lVhZ9_a14fZr749bnZy3fTc3K4hRoZiPCy7Ccc32Q/viewform

Have a great day!

Redigerat 7 juli 2023

The help team is super supportive and helpful, even when I'm not sure the right question to ask. Highly recommend, and I'm grateful to all of them.

The Yarnery
USA
Mer än ett år användning av appen
Rise.ai svarade 23 januari 2022

We are so pleased that you've experienced stellar customer service! Thank you for taking the time to write a review :)

31 mars 2022

John's clear instruction on how to edit our gift cards was very helpful. Thank you so much for your assistance on this!

Lulu and Georgia
USA
Mer än ett år användning av appen
Rise.ai svarade 6 april 2022

Thank you for your awesome review! We're glad to know that you received a great customer service from John!

If anything else comes up, please do not hesitate to let us know.

18 januari 2021

Wonderful App , Providing Gift cards and Loyalty in a heart touching way . This App is Recommended for every Store . Nice Support as well

The Food Folks
Indien
Mer än ett år användning av appen
20 december 2022

Great service from the team :) Very quick response - within minutes and issue fixed. And the app is absolute amazing :) Thanks again :)

Zandershop
Danmark
Mer än ett år användning av appen
Rise.ai svarade 21 december 2022

Thank you for this awesome feedback! We are pleased to know that you received immediate assistance from our Support Team. Please feel free to reach out should you need further help with anything.

15 februari 2023

Amazing capabilities on this app! It can do so much, and so seamlessly. Also, great team behind the app! Always willing to help. Thank you guys!

The Lovery
USA
Mer än ett år användning av appen
Rise.ai svarade 15 mars 2023

Hi The Lovery,

Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success for you and your business!