Recensioner (1 097)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 92 % av omdömena har 5 stjärnor
  • 5 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
9 september 2019

It's a fantastic app to manage customer store credits and gift cards. It seamlessly integrates with Shopify and gives the customer the ability to view their gift card and store credit balances on the account page. The Rise team has also been extremely helpful in getting us set up and resolving any issues/questions that came up.

LILLEbaby
USA
Mer än 4 år användning av appen
Redigerat 5 februari 2023

The rise app is does what we need without too much drama. But their documentation less than optimal... The tech support, however, is really outstanding. My recent interaction with Junalou was typical - good, concise information that pointed to an answer and a solution.

Modern ŌM
USA
Mer än 4 år användning av appen
Rise.ai svarade 5 september 2022

Thank you for sharing this!

We're very happy that Pauline could assist you. Please reach out to us if anything else comes up. We'd be happy to help :)

Redigerat 29 september 2022

Great customer support. I want to say Pauline did an amazing job! she is an amazing support! I am really impressed how she handled my questions!

Alani Nu
USA
Mer än 4 år användning av appen
13 december 2022

Excellent app!! One of the few apps that we've never had an issue with.... except when we somehow messed up the formatting on the product page. But their support team responded quickly and helped us fix the issue. If you're looking to add custom gift cards, a loyalty program, and an easy store credit option, this is your app.

Southern Fried Chics
USA
Mer än 4 år användning av appen
Rise.ai svarade 21 december 2022

Thank you so much for the positive review! We are super happy to hear you are having such a great experience with our team and app. Please let us know if there is anything else we can assist with!

31 mars 2023

Thank you for responding quickly and for providing a friendly support! The issue we were facing was easily resolved.

CULTIVER - Australia
Australien
Mer än 4 år användning av appen
Rise.ai svarade 4 april 2023

Thank you for taking the time and effort to leave a review. We work hard to deliver the best service possible! 🙏

19 december 2022

Great! Customer service was awesome. Eddie would super quick and friendly. He was able to get my problem solved so fast

Ring Concierge
USA
Mer än 4 år användning av appen
Rise.ai svarade 21 december 2022

Thank you for your awesome review! We are glad that Eddie was able to help you out in a timely manner.

We're here if you need further assistance on anything else! :)

23 december 2022

Eddie was wonderful and answered my questions quickly, provided resources, and offered clear explanations. Simply wonderful.

TB12
USA
Ungefär 4 år användning av appen
Rise.ai svarade 27 december 2022

Hi there,

Thank you for the terrific review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!

6 november 2020

So far so good! We've used gift cards for a while and are now rolling out loyalty. Helpful customer service too!

2POOD
USA
Ungefär 4 år användning av appen
Rise.ai svarade 8 november 2020

Thank you very much for this 5-stars review 🙏

Enjoy your Gift Card and Loyalty Program, we're always here to help.

18 september 2020

Very helpful customer service and nice app, working for the purpose I need it too. Happy to recommend

Le-fix.com
Danmark
Ungefär 4 år användning av appen
Rise.ai svarade 28 september 2020

Thank you so much for this great review 😊

We all really appreciate it 🙌

Redigerat 11 december 2018

Quick to install, gave us exactly what we needed and great customer service guys who helped me with a few tweaks i wanted to make. Highly recommend!

Tilly & Jasper U.K
Storbritannien
Ungefär 4 år användning av appen