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Ari is very helpful in troubleshooting. He has helped me smooth out all the kinks with my shop and he is very responsive!
Great app and awesome quick and friendly support so far! Great alternative for gift cards if you don't want to upgrade your Shopify account.
I really like this app, I had a problem when selecting the images that i wanted but the customer service was "EXCELLENT" and my problem was solved. I really fin easy to use this app
Thank you so much for this review! 🙏
We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome 😊
So far so good. It is a great app with lots of unique features. We decided to use this app instead of point based loyalty apps. Easy to use, too and very friendly and prompt customer support.
Thank you for this great review 🙏
Good luck with your new Store Credit and Rewards Program - enjoy!
Great experience for install and use this app for our e-commerce business as a coffee roaster. The customer service is very helpful to get instantly guidance.
Hello!
Thank you for the amazing review and for acknowledging our Support Team's efficient customer service!
Your feedback is very much appreciated! :)
Just started using this app for gift cards. The customer service has been fantastic! I've had lots of questions and they are eager to help. I'm happy with my choice to use rise.ai.
Wow! Thank you for the review!
Awesome app! So many possibilities here, day two and I'm already obsessed. The team are also very responsive and helpful. Highly recommend!
Thank you for the terrific review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!
Customer service, especially Itay and Pauline, was huge help! Overall, very satisfied with the experience.
Thank you for letting us know about your positive experience with Itay and Pauline! Please reach out if you have any additional questions. All the best :)
This app is awesome! It has a great interface and setup is easy. All my questions were answered promptly by Pauline and I highly recommend using this app.
Hi there,
Thank you for the wonderful review! We're happy that Pauline could help, and if you need any further assistance, please reach out to our team :)
Ari and team have been very supportive getting the app up and running in my store. The app has come a long way since the first time I tried it in December 2016. I have a lot of apps including some subscription recurring charge products that involved special integration. Gift Wizard has been with me all along and I am already seeing an increase in gift purchases on my site which is exactly what I wanted to see gearing up to the holidays!
The only thing that has been an issue for me is the 2nd line on the shipping address. I recommend double-checking the entry if possible - I've caught a few but shipped a few other that ended up coming back to sender + headaches. The support team is looking into this issue but I was surprised that I was the only one having it. Also, I thought sending gifts via text looked a little spammy so I disabled that feature too.
Team, thank you for your patience and time helping me "get it right" for my store! I hope that we can continue to have a solid relationship.