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The team as a whole is very quick to respond to questions and just recently I chatted with Eddie, who was very helpful in guiding me to properly set up our widgets. It will be exciting to see the results this app has once we launch.
Hi there,
We are so pleased that we were able to help you with your concern. Thank you so much for this great feedback! If there's anything else we can do along the way, just let us know anytime.
Excellent help to get started! Friendly, polite and get things done for you QUICKLY! They actually want to see you succeed :)
Powerful, packed-with-features rewards app with a super responsive customer service team. Integrates well with Shopify.
Thank you so much for your review!
We are pleased to know that you have received immediate assistance from the team.:)
Customer support is awesome. Eddie helped me throughout and spent almost an hour helping me with my set up. Thank you!!
We are so pleased that we were able to help you with your concern. Thank you so much for this great feedback! If there's anything else we can do along the way, just let us know anytime.
Excellent customer service. Friendly, knowledgeable, and fast to respond. The app interface looks great. Slick UX.
This is a great app. We were looking for a gift card solution that would offer more and this one's features are great. We especially like that we can add our own custom greeting card designs and that users can schedule the delivery of their gift cards.
We'd love to be able to customise more of the fonts and colours to bring the app in line with our site's look and feel but this isn't a deal breaker.
Thank you so much for the review, and good luck with your new reengagement platform.
Thanks for the suggestion - we love customer feedback! Wait for our next release because new fonts are on their way. Please update the review once you get the results ;)
We've been using Rise for our Shopify POS customers, and now that we've launched our e-com store, too, we've added the widget there to promote earning rewards across all our channels. The folks at Rise are always quick to help out with technical issues and we can't wait to see the results.
Great app! Supportive and helpful staff to set the app up and whenever I had a question
This app works as promised and offers a Store Credit solution. The support we received was quick, friendly and super efficient.
Thank you for this positive review - we appreciate it! Our goal is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized 🙏
Good luck with your Store Credit and Rewards Program!
Rise.ai has taken our virtual gift card experience to the next level! We're able to offer customizable experiences to our users in a lightweight, easy to manage way for the business. The virtual gift card has been such a big success for our various brands, we're looking forward to expanding into the store credit features that rise.ai offers.
You have summed up exactly what our goals are for our customers :) Thank you for taking the time to write a review and for sharing your success with our gift card program! Looking forward to seeing more great results with the loyalty/store credit program.
Let us know if there's anything else we can help with!