评论 (1,097)

整体评分
4.8
每个评分等级的数量
  • 92% 的评分是 5 星
  • 5% 的评分是 4 星
  • 1% 的评分是 3 星
  • 0% 的评分是 2 星
  • 2% 的评分是 1 星
2022年3月29日

I recently had some issues logging in and their support staff was very helpful and friendly throughout the whole process. We fixed the issue before it because a problem for my staff.

HEIRESS BEVERLY HILLS
美国
2年多 人在使用应用
Rise.ai已回复 2022年3月31日

Thank you for your positive feedback, happy the issue was resolved :)

We're always happy to assist, don't hesitate to reach out again if you have any other questions!

2023年2月23日

Eddie responded quickly. He explained the issue and provided a solution. Very polite and professional. The problem was resolved promptly.

SlimGenics-Direct
美国
2年多 人在使用应用
Rise.ai已回复 2023年3月15日

Hi SlimGenics-Direct,

Thank you so much for your review! We are so glad you had a great experience with our support team! Don't hesitate to reach out if you need anything else :)

2016年6月9日

Great customer service! I needed a tweak to the app in order to accommodate my check-out process. They were quick to make the needed coding adjustments and I'm good to go!

Luckbox Tees
美国
2年多 人在使用应用
2021年12月8日

Hands down, the most incredible customer service. We have been using Rise for Gift Cards for over a year, but just transitioned to their loyalty program as well - it has been a great experience and a great app!

HoneyBug
美国
2年多 人在使用应用
Rise.ai已回复 2021年12月8日

Hi there,

Thank you for the review! It's wonderful to see that you are using Rise for both gift cards and loyalty, and that you have had a great experience.

If you need any further assistance, please let us know.

All the best :)

2021年12月28日

Rise.ai has saved us a massive amount of time and resources with their intuitive approach to managing giftcards, making integrating with an existing store incredibly quick and easy. On top of the fantastic product, the team behind the app is equally as great. We have a custom theme that made the integration slightly more hands-on, however, the issue was promptly sorted out by John and Hila and allowed us to begin selling giftcards onsite far quicker than if we had chosen any other route. We would definitely recommend this app for anyone looking for an online giftcard solution

Oxford Shop
澳大利亚
2年多 人在使用应用
Rise.ai已回复 2021年12月30日

Hi Oxford team! Thank you for taking the time to write such a wonderful review. Please let us know if there's anything else we can assist with! We look forward to seeing great results!

2021年7月19日

This app is a perfect fit to what we require in our store so far. They also have a great customer service. Pauline has been so patient answering all my queries.

BoutiqueParties
美国
2年多 人在使用应用
2023年3月15日

Someone hacked our rewards program and I panicked and went on the messenger and figured I would never hear from anyone.

within a few minutes, Eddie hopped on, and was super informative and so attentive. Not only did Eddie help us yesterday, but I wrote him again today, and he knew the case from yesterday and continued to help. I thought that was really great, because he already understood what was happening. WE are really impressed with this app, and their customer service.

Soap & Paper Factory
美国
2年多 人在使用应用
Rise.ai已回复 2023年3月20日

Hi there,

We are delighted to hear that this issue was sorted out immediately with Eddie's help. Thank you so much for this great feedback! If there's anything else we can do along the way, just let us know anytime. Cheers!

2020年2月6日

The Rise gift card app has been extremely useful for us. It has helped us enhance our customers' gift card experience adding customizable processes as well as setting up reminder flows that do all the heaving lifting for us. The support team is also fantastic and very willing to hop on the phone and communicate over email to work out any questions.

Birdies
美国
2年多 人在使用应用
Rise.ai已回复 2020年2月10日

Thank you for this great review - we appreciate it!

Our goal here in Rise is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized 🙏

Keep up the good work with your Store Credit...

编辑时间:2023年7月5日

App is functional, support is friendly and helps us in any question to build a loyalty system for our clients. Would be nice to have a whatsapp integration as well, hope this option will be available in future.

IZO Art studija
拉脱维亚
2年多 人在使用应用
2017年2月22日

Just getting started with Gift Wizard. My store is not active at this point. Gift Wizard's staff has been great to work with. I'm anticipating the gifting app will help me reach my objective of sharing a life giving message!

5 stars for customer service!

Origme
美国
2年多 人在使用应用