Rise.ai: Gift Cards & Loyalty

Gift Wizard have good concept.

The customer service is fast but sometimes misunderstand in communication. Still highly recommend.

Easy to set up and helpful team! Works great.
To use all features it gets a bit expensive for a small company like mine.

Updating my review from 1-Star to 4-Star. While I still completely believe that Rise.AI's pricing model is completely out of sync with Small/Startup company sensibilities (and budgets), the app itself is amazing. To me, it makes more sense to reduce the barrier to entry (app fee) and enable more features and build more cost into the transaction volume. That way we grow, and succeed together until ...

I was very pleased with this app so far. We're using it to create bulk gift card codes so we can produce physical gift cards for distribution. The process is a little clunky as you have to get your bulk request manually approved before it can happen, but I understand their reasoning for that.

Had an issue after the easy install because I realized that for our customer base the app interface would need a little tweaking. Needed to buy the pro version for the customizations I would require. Support was pretty quick and very thorough.

Best technical assistance ...........................................................................

I have only just installed the app and am in the process of configuring it. I like what I've seen so far, but I'm only just now getting into it. I asked Support to remove the "Add To Cart" button from the Gift Card product and Eddie did that within a couple of minutes of my request. That was very fast support! I look forward to enabling other elements of the app as I learn more about them. I plan ...

Great app, I love its features! I can modify the design of the gift cards without having to code. It has many options to choose from.