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I downloaded the app to use as our loyalty program and had it set up and running in less than hour. Easy to customize and I like the features available. Looks like it has everything we need.
Hi there,
Glad to hear that you are liking our features! This type of feedback motivates us to keep moving forward, to make our app as best as possible.
Thank you so much!
Review for gift card features only - This app from what I have seen is the best solution for gift cards on Shopify. Ability for customer to send directly to recipient (instead of sending to themselves) at checkout is key, and for some insane reason missing from Shopify.
Some nice advanced features, particularly the ability to schedule the send date of the card, which is fantastic.
And support was great! I had an issue with my POS / web API deleting the gift card and their support team hung with me for weeks trying to help figure it out. Highly recommend this app, especially after looking at some of the alternatives.
Hi there,
Thank you for the wonderful review of our gift card program.
We are glad to hear that our app provides the gift card solution you were looking for and that our support team helped with resolving your issue.
If there's anything else we can assist with, please let us know.
I have it a issue with my billing and they solve the problem very fast, I appreciate the fast response and help, I truly recommend this app and also for the great customer service.
Lucian
Thank you so much for this great review. We all really appreciate it 🙌
This an easy to implement app with pre-written work flows which makes it super easy to implement complex workflows.
Whats stood out for us was prompt and helpful response by Nadav. Very professional!
Thank you for the review and for recommending our app :)
Good luck with your Gift Cards and Rewards Program ✊
This app has amazing features, and even better customer service. If you are looking for an app to handle your loyalty program, and store credit for exchanges look no further! They are incredibly responsive and helpful.
Thank you for this amazing feedback!
We are delighted to know that you are loving the app and that you received immediate assistance from our Support Team.
Should you need help with anything, please do not hesitate to reach out. Cheers!
The app is wonderful. We had a tiny issue setting up the code with our theme, but the support team was responsive and fixed the issue.
We like the fact we can do more than just offer Gift Cards. People can actually shop for their gift and leave the opportunity for their recipient the ability to change size, color or even select a completely different item.
It took a bit of time to get it as customized as we wanted/needed it but Ari and team were quick to respond, hop on the phone and jump in and fix problems. So far, it has been a much better experience for our customers than the native Shopify gift cards.
Thank you Ari for helping work through a few questions that I had. We are SO excited about our new gift card system!
not a fan. Glitchy. Some of my customers were receiving super high gift card amounts and I couldn't figure out why those credits were like that. They were supposed to get 1% cash back credit and I had customers getting $51 and $13 in store credits.
Very helpful customer support, intuitive product and a clever solution to offering store credit en masse. Definitely worth investigating.
Thanks Team Rise!