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The rise app is does what we need without too much drama. But their documentation less than optimal... The tech support, however, is really outstanding. My recent interaction with Junalou was typical - good, concise information that pointed to an answer and a solution.
Thank you for sharing this!
We're very happy that Pauline could assist you. Please reach out to us if anything else comes up. We'd be happy to help :)
Great customer support. I want to say Pauline did an amazing job! she is an amazing support! I am really impressed how she handled my questions!
Excellent app!! One of the few apps that we've never had an issue with.... except when we somehow messed up the formatting on the product page. But their support team responded quickly and helped us fix the issue. If you're looking to add custom gift cards, a loyalty program, and an easy store credit option, this is your app.
Thank you so much for the positive review! We are super happy to hear you are having such a great experience with our team and app. Please let us know if there is anything else we can assist with!
Thank you for responding quickly and for providing a friendly support! The issue we were facing was easily resolved.
Thank you for taking the time and effort to leave a review. We work hard to deliver the best service possible! 🙏
Great! Customer service was awesome. Eddie would super quick and friendly. He was able to get my problem solved so fast
Thank you for your awesome review! We are glad that Eddie was able to help you out in a timely manner.
We're here if you need further assistance on anything else! :)
Eddie was wonderful and answered my questions quickly, provided resources, and offered clear explanations. Simply wonderful.
Hi there,
Thank you for the terrific review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!
So far so good! We've used gift cards for a while and are now rolling out loyalty. Helpful customer service too!
Thank you very much for this 5-stars review 🙏
Enjoy your Gift Card and Loyalty Program, we're always here to help.
Very helpful customer service and nice app, working for the purpose I need it too. Happy to recommend
Thank you so much for this great review 😊
We all really appreciate it 🙌
Quick to install, gave us exactly what we needed and great customer service guys who helped me with a few tweaks i wanted to make. Highly recommend!
This app is really easy to set up, and very effective from a customer point of view. Plus the merchant is extremely responsive and helpful with questions, and customisation.