Rise.ai: Gift Cards & Loyalty , 1,071 則評價
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*Rating based purely on customer service*
UPDATE 2/29/2016:
I was contacted by the GiftWizard team and they installed the app today. I considered removing my review but I chose to change my rating instead because I believe transparency is important in any business and people should chose this app based on the overall experience and not just one bad experience. At the time of this writing the app is working well and I have no issues with it.
Original review 2/26/2016:
This is a review purely based on customer service. I downloaded this app last week. I sent 2 emails last week asking for help with the app. no response. a week later i get an email apologizing and asking if I still need help. I reply this morning asking for help once again. Its the end of the day and not a response. Never got an opportunity to use the app so i don't know if its good. I'm removing it.
This app seems great and so far I am very happy with it's potential and the quality of the customer support
I have just started using this app, and so far I am enjoying it's very easy to use and manipulate, you can easily adapt it to your own brand guidelines.
Altough it's very easy I had a tiny issue adjusting the value of the variants as it kept automaticlly switching back to US Dollars! But their online customer service was very helpful (shoutout to Dana! for her swift reply and very quick action!)
Thank you for this great review. Our team is always here to help ✨
Please let us know if we can help with anything else.
I am excited to see how this grows my business and I really appreciate their speedy and adept support.
Thank you for the wonderful review. We are pleased to know that you received immediate assistance from our Support Team. Cheers to success for you and your business!
Great app thus far. No issues as of yet. I'm staying hopeful. Super easy to use and understand. I would like to so more these or icons.
Only using the Gift Card aspects, but they are working great! Pauline has the best customer service ever!
Really good app easy to set up, and the most important they have excellent customer support !
Thank you guys
Thank you so much for the review!
Don't forget to try our WorkFlow - the first automated Loyalty, Rewards and Store Credit program ✊
Superb app! Just too expensive for a starting company... Got a great going work and want to earn more with a great app? This one is what you are looking for.
Thank you for your review. Our support team is always here to help you ✨
Hope to see you soon with our Store Credit and Rewards Program.
Pauline offered great customer service and answered all of my questions! We used Rise to transfer old gift cards to our new Shopify POS. Thank you!
Great service. Was setup in 10 minutes. Had a question and they solved it from start to finish. Love it!