評價 (1,097)

整體評分
4.8
各級評分數量
  • 92% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
編輯時間:2023年8月25日

Eddie has been a big help setting up our loyalty program! I only gave it 4 stars, because we've been using it less than a week.

Update: After using them for over a year, I have given them a 5 star review. They have been very helpful with our account over the last year...

OldTimeCandy.com
美國
使用應用程式 大約3年
Rise.ai 已回覆 2022年5月19日

Thank you so much for your review!

We are pleased to know that you have received immediate assistance from the team.:)

編輯時間:2023年3月30日

John has been extremely patient and helpful with the resolution of a bug caused by the add-on of cross-selling app. He helped me fix it all the way. Really appreciated the help.

Raconte Moi un Chocolat
法國
使用應用程式 大約3年
Rise.ai 已回覆 2022年10月7日

We are so pleased that we were able to help you with your concern. Thank you so much for this great feedback! If there's anything else we can do along the way, just let us know anytime. :)

編輯時間:2021年1月6日

Straight forward, user friendly, and does what it claims to do. Very responsive and helpful customer service as well.

CHNGE
美國
使用應用程式 大約3年
編輯時間:2023年6月7日

Great app. Very useful and easy to use! Fantastic customer service! Highly recommended!!! Thank you

VIKTORIA HAYMAN
美國
使用應用程式 大約3年
2020年3月3日

This app is great! We use it for store credit and gift cards. Roy and his team are awesome at helping with anything you need and are always able to give email/phone support. Would highly recommend!

Dottie Couture
美國
使用應用程式 大約3年
2020年2月11日

Allows for the customization we need. Plus, the team is super helpful and always available with questions. Definitely recommend!

Dragun Beauty
美國
使用應用程式 大約3年
Rise.ai 已回覆 2020年2月17日

Thank you so much for this great review. We're so happy you love Rise 🙏

Enjoy your Gift Card and Rewards Program 😊

編輯時間:2021年5月30日

the customer support rep Dana, completely made my day better, she was super helpful in all the ways I was needing her assistance and she added her personality to the experience which made it overall a very pleasant and funny chat !!

Krause Farms Ltd
加拿大
使用應用程式 大約3年
2023年7月21日

Superb app & easy to work. Missing some reporting, but it is great overall & Eddie from customer service was so helpful. Thanks!

Meermin Shoes
美國
使用應用程式 大約3年
Rise.ai 已回覆 2023年8月22日

We thank you for your effort in providing an honest review.

In case an issue arises on your end, please do not hesitate to reach out to us as we are more than happy to help :)

2021年8月10日

I had to create bulk gift cards for our customers and Pauline responded to my emails very quickly! Thank you!

Pish Posh Baby
美國
使用應用程式 大約3年
Rise.ai 已回覆 2021年8月30日

Thank you for the review :)

2021年12月11日

Great APP. My clients and I love the customization. Customer service was helpful when I had a problem. Fixed it ASAP. Would recommend.

A New Conception
美國
使用應用程式 大約3年
Rise.ai 已回覆 2022年3月29日

Hello!

Thank you for the amazing review and for acknowledging our Support Team's efficient customer service!

Your feedback is very much appreciated! :)