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I just installed the app on time for the holidays and I've loved their top-notch customer service. From their initial video call to help me create the best gift card program that fits my company's needs to their online customer service to help me customize the look and fit of the gift card experience!
Thank you so much for this great review!
Enjoy your Gift Cards and Rewards Program 🙏
Keren was extremely helpful and resolved an issue I had promptly. Also gave me some additional insights into uploading CSV files and the contents of them.
Eddie has been a big help setting up our loyalty program! I only gave it 4 stars, because we've been using it less than a week.
Update: After using them for over a year, I have given them a 5 star review. They have been very helpful with our account over the last year...
Thank you so much for your review!
We are pleased to know that you have received immediate assistance from the team.:)
Great interaction . engagement and client retention for repeated purchase.
Greatly recommend this if you wish to have some membership tiering and rewards.
We decided to go with Rise as our rewards & loyalty program. The app has a substantial set of features and accomplishes our goal of avoiding a confusing points base system. It integrates well with Shopify Plus and Shopify POS which were two musts for us. Eddie was very helpful in getting all of the features set up properly! Would definitely recommend giving Rise a try.
Thank you for the review! We are thrilled that we could help with meeting your loyalty program goals!
Customer service is excellent and were really patient with all my questions and helped me set it all up.
Thank you so much for this great review. We're so happy you like Rise.ai 🙏
Enjoy your Gift Card and Loyalty Program - you're awesome 😊
Very good Customer Service. They are on top of their game. The App has good features,it's reliable, just what I need.
We’re so grateful for your 5-star review! We strive to offer the best experience possible, and your review tells us that we’re on the right path! 🤗
Exceptional customer service! Had issues with charges and gift cards not being fulfilled due to fraud risks, and the team helped me out promptly!
Thank you so much for this great review 😊
We all really appreciate it 🙌
Great app & amazing customer service! Worth the price as it provides a lot of customization and options for businesses.
Thank you for the amazing review and for acknowledging our Support Team's efficient customer service!
Your feedback is very much appreciated! :)
This is an absolute must download for stores looking to offer a clean & clear loyalty program for their customers. It's easy to use on the front & back ends of the site, works really well, and has a broad range of options. Beyond that, the team is what sets Rise.ai apart. They are responsive, helpful, friendly, and get quick results. 10/10 recommend!
We're so happy that you love our app and support! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business!