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We've been using rise.ai for digital gift cards, and it works seamlessly! The setup was easy, and our customers love the convenience. We're excited to try their reward program next to boost customer engagement. Their support team is always very helpful and quick to assist. We highly recommend it!
This app works fantastic, after testing many other apps for loyalty and cashback I have to say that this is such a wonderful app and the support is amazing, thank you!
We love the Rise software and the service we get working with Rebecca. She is an excellent resource and a true partner to us.
Junalou was very helpful. Very fast, friendly and knowlegable.
Thank you
if posted, only post business name not my name. thank you
Great customer service, and helped me adapt the functionality to suit my store needs.
We've been a fan of Rise. The customer service is responsive, the platform is easy to configure, and the integrations are good.
I'd say our move to Rise from Smile has been good. It is more clear than Rewards points for our customers, and a unified tool for gift cards, store credit, and rewards is nice. And it's more cost-effective, which matters a lot to us.
Emilie was very clear and helpful when helping me set up rise.ai. Highly recommend working with her
Great service. Super responsive and problem solving. Highly recomend.
I installed this app a couple of days ago, and it is excellent as we have been looking for a way to manage store credit and loyalty all in one place while utilizing Shopify's legacy account creation. The service level of assisting with the setup has been fantastic. Thank you, Junalou (Customer Rep), for your excellent customer service:). UPDATE: we have been using this app for about six weeks, which is fantastic. Yesterday, we upgraded to Pro to get the One-Click Apply button, and I had an issue trying to get it to work. John(Customer Rep) not only got it to work but recommended a better way to execute it. He is a Rock Star. The Customer Service here is top-notch! Another day and another excellent customer service interaction. This time it was Eddie. This team is awesome:)
Eddie helped me get the rewards page running in less than 24 hours! My questions were answered every step of the way!