評價 (1,080)

整體評分
4.8
各級評分數量
  • 92% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2023年2月23日

My experience with the customer care team at Rise was nothing but positive. They answered my inquiry quickly and clearly. Junalou found the root error and walked me through the appropriate steps to solve my customer's particular issue.

FEND
美國
使用應用程式 1年多
Rise.ai 已回覆 2023年3月15日

Hi FEND,
Thank you for the review! We're glad to hear that you're satisfied with the support received! In case you'd need help, we're always here to help! Cheers!

2021年12月13日

We just started using this app to manage our gift cards and loyalty program. The gift card setup is easy and quick, customers appreciate having a choice of gift cards designs and sending them directly to the recipient immediately or scheduling for later. The loyalty program took a bit more effort for us to grasp and implement because we migrated from a points system and Rise loyalty program works on store credits. The most amazing feature of this app is their excellent customer support - we've had multiple questions during migration and setup that were answered quickly and helped us understand the system. The support team is very helpful and patient with questions :-) Our Rise loyalty program will go live in a few days and I hope our customers will appreciate the simplicity and better user experience than the points collecting & redeeming option.

Axis Tango
美國
使用應用程式 1年多
Rise.ai 已回覆 2021年12月19日

Hi there,

Thank you for taking the time to write such a detailed review :)

We are so pleased that our customer support team could help you migrate from another loyalty program to Rise.

Looking forward to great results! If there's anything else we can help with, please let us know!

2020年3月17日

We're fairly new to Rise, but so far we LOVE the service! We have more options than we had with our previous loyalty apps, and bonus: their customer service is super great and fast! Very helpful! Highly recommend :)

Nutracelle
加拿大
使用應用程式 1年多
Rise.ai 已回覆 2020年3月19日

Thank you for this great review - we appreciate it!

Our goal here in Rise is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized 🙏

Keep up the good work with your Store Credit and Rewards Program

編輯時間:2020年10月18日

FIVE STARS! This app is by far the best app that I have used for issuing store credit! I love how easy it is and how it completely takes the work out of having to create a code! I also love how it is so easy to send an email to the customer right from the app when issuing store credit! A few of my other favorite features is the rewards area, creating the workflows for different rewards is so user friendly! Thank you so much for creating an incredible app!! It's really been such an asset in running my brand!

Texas Sass
美國
使用應用程式 1年多
Rise.ai 已回覆 2019年11月13日

Thank you so much for this review 🙏

We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome 😊

2022年5月16日

This is by far the best gift card app on shopify. Not only does it integrate beautifully (and easily) with your site, the functionality is so great for my customers who use it. The customer service is amazing too!

Best SA
南非
使用應用程式 1年多
Rise.ai 已回覆 2022年5月19日

Thank you for this amazing review!
Glad to hear that you are liking our features. This type of feedback motivates us to keep moving forward, to make our app as best as possible.

編輯時間:2021年12月17日

Everyone I have dealt with, John, Hila and Eddie have been great to communicate with and a great help! Thank you!

GORUCK
美國
使用應用程式 1年多
Rise.ai 已回覆 2021年12月19日

We are so pleased to read that you had a great experience with our customer support team :)

Thank you for taking the time to review our app!

All the best

2019年1月4日

I have tested this app now and I love it. This is in my opinion a special service with which you can stand out very well and can give the customers a pleasure. Customer service is one of the best I've encountered so far. I can absolutely recommend GiftWizard!

OmniGoods.de
德國
使用應用程式 1年多
2021年7月5日

We have started using this app recently and love the features. The app simplifies the customer rewards and loyalty experience. In addition to the app features, we are delighted with a very prompt and effective customer service. A fantastic customer service team and a special recognition for Pauline and Keren for helping us promptly. Keep up the great work!

Sundarii Handmade
印度
使用應用程式 1年多
2022年3月15日

Great app for loyalty and gift cards. Been using Rise for over 6 months now and it's really helped us to grow a loyalty program and it link that in with gift cards and referrals. Highly recommended with very quick support.

Horsham Coffee Roaster
英國
使用應用程式 大約1年
Rise.ai 已回覆 2022年3月31日

Thank you very much :)

It's great to hear you've managed to utilize Rise for your business growth!

2017年10月25日

Great App! Great support! Great service! Really happy using it on my store and customers love being able to send gifts directly to friends!

Ikippah Store
美國
使用應用程式 大約1年