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Their response to my query was fast and efficient. John was very patient with me. I'm very pleased with the features Rise offers me and the ease of implementation. I would recommend this app to anyone that wants to customise their gift card experience.
Thank you for the review!
Ari and team have been very supportive getting the app up and running in my store. The app has come a long way since the first time I tried it in December 2016. I have a lot of apps including some subscription recurring charge products that involved special integration. Gift Wizard has been with me all along and I am already seeing an increase in gift purchases on my site which is exactly what I wanted to see gearing up to the holidays!
The only thing that has been an issue for me is the 2nd line on the shipping address. I recommend double-checking the entry if possible - I've caught a few but shipped a few other that ended up coming back to sender + headaches. The support team is looking into this issue but I was surprised that I was the only one having it. Also, I thought sending gifts via text looked a little spammy so I disabled that feature too.
Team, thank you for your patience and time helping me "get it right" for my store! I hope that we can continue to have a solid relationship.
really easy to set up - will give a better review when I have had a chance to see it in action - lets see some results!
An awesome feature specifically for e-commerce sites. Super easy to integrate and a highly responsive customer care makes this a must-have app. Highly recommended.
Thank you for your 5-stars review. Our support team is always here to help ✨
We hope you'll use Rise on even more stores in the future!
Sam was incredible helpful in getting us over the finish line to set up the loyalty program. We are very excited to launch a loyalty app to help increase loyalty and customer retention.
Just a quick note to Ari Yahalom from GiftWizard to give a huge Thank You publicly as he went above and beyond (literally working 1am in the morning) to help our company to resolve a complex e-gift card issue which potentially saved us millions of dollars and billions of headaches. Way to go Ari Yahalom. We appreciate your perseverance in drilling through all the details to identify the error. Huge thank you Ari.
We're really excited about this review! We are SO happy that our marketing experts helped you save and earn millions of dollars.
Our goal is to help big merchants like you, as well as small and medium merchants, to maximize their growth potential - It's always nice when hard work is recognized 🙏
Rise semble très prometteur !! Les premiers essais sont concluants pour mettre en place des nouvelles choses
Merci pour votre avis 5 étoiles 😎
Well it will be quite less to say that my dreams came true as this app is offering even more. All that i pen down to offer in Store Credits and Gift Cards, they have it all and its a great experience. I did needed a hand from the support to set it all up, and ended up getting great support. All five stars to fuel you guys up with motivation and yes, i highly recommend this app to all others who wants to bring such offers on store. I just installed on site, so hoping to achieve great results in sales boosts.
Thank you for this great review - we appreciate it!
Our goal here in Rise is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized 🙏
Keep up the good work with your Store Credit and Rewards Program!
Customer service is top notch. Pauline had our issues handled within hours. Implementation was simple and straightforward. I do hope that the "gift a subscription" feature is in the works :)
Hi Fish Fixe,
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know.
Nadav helped us set-up the Instagram gift card tool for us at TLD. We just tested it and it seems to work great. Thanks!
Thank you so much for this great review. We're so happy you love Rise.ai 🙏
Enjoy your Gift Card and Rewards Program - you're awesome 😊