評價 (1,097)

整體評分
4.8
各級評分數量
  • 92% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2019年11月13日

I used this app to create Gift Vouchers on my site. This is my first paid for app and I'm so pleased with the integration, usability, customisation and intuitiveness so far. I hope to update my review once I have experience of selling the gift cards too.

Nearer The Moon
英國
使用應用程式 4個月
Rise.ai 已回覆 2019年11月14日

Thank you for the review and for recommending our app.

Good luck with your Gift Cards and Rewards Program ✊

2021年9月11日

John, thank you for helping us out today. You were extremely helpful. We were looking for a good gift card app and this is by far the best.

Parvai
印度
使用應用程式 4個月
Rise.ai 已回覆 2021年9月13日

Greatly appreciate your recognition of both our customer support and our product :)

2020年12月12日

The app can completely change the customer experience, and customer support is great, we had a problem with billing, and they answered and solved it immediately!

PhilaBox
義大利
使用應用程式 4個月
2022年9月22日

Great and fast customer service who help you find solutions for your specific needs. App works just as promised.

I.Ma.Gi.N. Jewels
比利時
使用應用程式 4個月
Rise.ai 已回覆 2022年9月22日

Thank you for your feedback! We are delighted to know that you've had a great experience with both our app and with our Customer Support team.
Hit us up should you need further help with anything. :)

2020年7月17日

Easy to set up, and always able to get assistance whenever needed. Would definitely recommend Rise for store credit and rewards features

Dawn & Wil
馬來西亞
使用應用程式 4個月
Rise.ai 已回覆 2020年7月21日

Thank you for your 5-stars review. Our support team is always here to help ✨

We hope you'll use Rise on even more stores in the future!

編輯時間:2021年12月9日

Eddie was very prompt in not only answering my questions but also executing a solution for my website.

Milk Makeup
美國
使用應用程式 4個月
Rise.ai 已回覆 2021年11月25日

Hi there,

We greatly appreciate the review. Patience is key when it comes to setting up a new app, and we're glad that Eddie was able to help you!

Reach out to us if you have any other questions :)

編輯時間:2022年4月5日

Since speaking with the Rise AI team I have reviewed and updated my original review of 1 star to 5 stars. The customer services and care of both Hila and Itay was 100% spot on and they deserve the 5 stars for that alone. I was originally disgruntled with the service and costs, but Rise AI swiftly resolved this for us and have gone above and beyond. It is refreshing to see this and it certainly has changed my opinion of them. I highly recommend the company based on their customer care.

Reverse Life
英國
使用應用程式 4個月
Rise.ai 已回覆 2022年4月6日

Thank you so much for your feedback. Customer Service is our number 1 priority and we are glad we could fix your experience.

We hope to continue providing you the best experience possible :)

編輯時間:2019年9月18日

Got a bit confused initially however the developers offered to contact me and walk me through and now i've upgraded my account. Really interesting e-gifting app!

makelasergifts
英國
使用應用程式 4個月
Rise.ai 已回覆 2019年9月19日

Thank you so much for this GREAT review! 🙏

We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome 😊

編輯時間:2021年2月16日

I was grateful their live chat was able to help me within a few minutes. Not having responsive support can be so frustrated with Shopify apps. I was able to get an answer to my question fairly quickly on a Sunday, which was huge.

JJwinks
美國
使用應用程式 4個月
2020年11月9日

I think I have been on Shopify for a bit over 8 years now and this may be my first review, and that should speak for itself. I cannot say enough great things about Rise and the team there. The price is absolutely justifiable, and with the proper setup (which the Rise team helps with) your ROI will be 7x-10x. We saw immediate results and I cannot wait to see Rise, rise to the top as our favorite app. I was not incentivized in any way to leave this review and I am leaving this review after a couple of months of use. For any pyp competitors reading this review. I hate this app, worst app ever, stay away.

Pop Your Pup!™
美國
使用應用程式 4個月
Rise.ai 已回覆 2020年11月13日

Thank you for this super-great review - we really appreciate it!

Our goal here in Rise is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized 🙏

Keep up the good work with your Store Credit & Loyalty program!