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I have only implemented the Gift Card section so far. And I really like it. Communication is excellent and I am looking forward to looking at the rewards and loyalty section. I would definitely recommend this app!
We were new to running our own ecommerce this year and chose Rise so that we could issue store credit as a return merchandise option. We also decided to use Rise to issue bulk gifts cards as part of a rewards programs. The Rise team has been great to work with and was very responsive to helping us accomplish what we needed to do. We'll definitely consider additional services as we expand our store.
Thank you so much for this review. We're so happy you love it 🙏
Enjoy your Gift Card and Rewards Program - you're awesome 😊
I love this app, I had some initial problems with it freezing on mobile but the developers were quick to resolve the issues as soon as I alerted them.
love this app!!!!!!!
www.bellevalourecouture.com
Just setting it up right now but have experienced AMAZING customer service so far!! Pauline, was so helpful with helping me migrate over from my old POS system.
Hi there,
Thank you so much for the amazing review! We are super happy to hear you are having such a great experience with our team and app. Please let us know if there is anything else we can assist with!
So far this app is great. I have had a couple of teething issues with the formatting on my website, Noa from the Rise team has helped me out with this and there are only a couple of other tweaks to be done. She has been a big help and very prompt in replying. I've only just installed the app and haven't been pushing the gift card until it's ready so no sales yet - I will update the review once it is up and running properly - and can hopefully increase to 5 stars :) Thanks - Nic
Thank you so much for the review, and good luck with your new store credit program.
Just wait for our next release because new features are on their way. Please update the review once you get the results ;)
It is an amazing app. Plus, the support team is super active and provides assistance as quick as possible. Take my word for it!
Thank you for the review and for recommending our app :)
Good luck with your Gift Cards and Rewards Program ✊
Great app! Easy to set up, customize, purchase & redeem. My customers love it especially for the holidays.
The customer service with this app is AWESOME!! Pauline and John were super helpful and very efficient with answering my questions and helping me with tips for my gift cards! I highly recommend this app!
Hi REDFOX Active,
We are all so happy that our support service, especially Pauline's, can make you feel satisfied! Your trust motivates us to keep on developing the app and providing better services to our customers.
If you have any further questions, please feel free to reach out. We are always ready to support you!
This app is extremely user friendly and easy to use! Brings a whole knew USP to our business, gives us tons more marketing content and an edge over similar businesses. We needed a little help setting something up, and the customer services was unbelievably prompt on helping us! When we look for these sort of apps, we always test the customer service out, and this ticked all the boxes. Thanks again guys!