評價 (1,097)

整體評分
4.8
各級評分數量
  • 92% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2019年12月11日

Rise is one of the few companies, aside from Shopify, that deliver unmatched customer service. I was up and running in literally 10 minutes. You guys are great!

RazorGuard
美國
使用應用程式 27天
編輯時間:2019年10月21日

Inexplicable charges and inability to retrieve invoices to understand how the charges have been calculated despite having zero usage. No thanks.

Dilly Blue
英國
使用應用程式 27天
Rise.ai 已回覆 2019年10月22日

Hi team,

It's Mark from the Rise.ai team. Thank you for bringing this matter to our attention. Your feedback helps us get better!

Please notice that our pricing structure is based on total store orders. You can find all the details here - https://rise-ai.com/pricing. We would be happy to talk with you and understand how to make it even more clear so this won't happen again.

As our policy is 100% customer satisfaction - Please reach us at info@rise-ai.com or at +1 646 8786419 so we can talk.

I look forward to hearing from you.

Best,
Mark

2016年2月25日

Very cool app.
Easy to use and very proactive customer support

Exotic Woman
印度
使用應用程式 27天
2020年11月27日

Seems like the best in breed for referral and loyalty programs based on our test run with it versus various competitors who we shall not name. They also jumped in and gave us personal tech suppport right in the middle of Black Friday, which was way above and beyond what I was expecting.

FCTRY
美國
使用應用程式 26天
編輯時間:2017年10月21日

I contacted the support regarding my issue. And they got back to me very promptly and helped me to resolve the issue until it's done. Now, I look forward to seeing the app work on my site.

Bohoforest
英國
使用應用程式 26天
編輯時間:2018年11月30日

Customer service is off the charts good. We had an issue (due to our own mistake) and they fixed it right away. More than that, the app is amazing and we have done massive gift card business in just the first week! Don't hesitate. Use this app!!! Your customers will love it. Ultimate Game Table

Table of Ultimate Gaming
美國
使用應用程式 26天
2020年5月23日

We are just getting started with Rise and understanding its full potential for our business, the quick response and support from the team is exceptional so far :)

Maui Kuʻia Estate Chocolate
美國
使用應用程式 26天
Rise.ai 已回覆 2020年5月26日

Thank you for your 5-stars review. Our support team is always here to help ✨

Good luck with your Store Credit and Rewards Program.

2020年4月23日

The developers at Rise are very helpful, it's a great app, and they really want to work with you. So thoroughly recommend it, and if you need help or some customisation talk to them because they are really willing to try to help.

Kahuku Natural
紐西蘭
使用應用程式 25天
Rise.ai 已回覆 2020年4月28日

Thank you so much for this great review. We all really appreciate it 🙌

2016年2月8日

Wow! Unbelievably fast and helpful support! Made changes for me with no problem at all. LOVE!

Rosesteacupstest
美國
使用應用程式 24天
編輯時間:2020年5月8日

I'm just starting with this app and so far so good. it is easy to install, it looks great and the support was quick and efficient. Thank you.
I have been using the app for a few weeks now and it is perfect for my need.

Blue Boheme
美國
使用應用程式 24天
Rise.ai 已回覆 2020年4月17日

Thank you so much for this great review - you're truly awesome 😊