Rise.ai: Gift Cards & Loyalty

Prompt feedback with detail support

Loved the concept!
Letting recipients get store credit for unwanted gifts will definitely make their life easier and stop me from having to deal with returns!
They just told me I can also upload my own greeting cards, joy!

great app easy to use - fingers crossed it does the trick!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
very easy to install

Eddie was a great help with both my questions and my colleagues this morning. Very appreciative of the service.

UPDATE:

Since writing my 1 star review just a few days ago, I have received 2 emails asking me to change/delete my review. Instead, I am changing my rating from 1 star to 3 stars. Regarding my issue on not responding to my email, they kept telling me that they were "too busy". Not my problem, and to be CLEAR, i was mad that he responded to my email 2 days after I sent it, not answering any of my questions. They did offer me a free subscription or something of that nature which I do not want since I found another app that only costs $7 a month and they set everything up for me just hours after installing it. I appreciate the offers, but asking someone to delete their review is unfair and to be honest pretty unprofessional.. And using the same "too busy" excuse over & over again is annoying. Maybe this app is good for other businesses but it's just not for me. This is how I feel, this is my opinion. Everyone has a different opinion. I would appreciate it if I did not receive any more emails after this.

This review is for their horrendous customer service. I downloaded the app and am so confused about pricing, what the app offers and how it works. I figured I would just get the app then email them asking my questions since everyone says they are "sooo great with helping" ya right. I emailed Ari, asked 3 different questions and he responded a day later (which is way too long to wait) literally not answering any of them. I told him to re read my email and answer my questions since you literally didn't answer any of them. Now i have not heard back since. So annoyed since I wanted to get the gift cards out and on the site for holiday season. But now i am just going to cancel this overpriced app and download another one I have found. I wouldnt be surprised if i got a response to my email tomorrow after they see this review. over the app. 1 star is too much.

Just got it, we'll see, pricing is a bit on the high side for other plans. But I am willing to give it a shot!

tout se passe bien agreable bonne application j'attends de voir la suite je l'apprécie et je pense que la suite sera extra vaut 5 étoiles merci à vous

Can't say enough great things about Rise! With time we are using more and more of the services they offer, both to improve the experience of rewards and loyalty and to drive extra gift card sales.

We have had the greatest support from the Rise team. The have been there every step of the way. Thanks!

Highly recommended!

We started with Rise when they only offered the Gift Card functionality. Over time this app has evolved into an even more powerful tool for loyalty, store-credit, and even automated promos using gift cards for future purchase. An important part of our marketing and retention mix.

Eddie on the Rise team was phenomenal to work with! He was super helpful and responded quickly. This is our first time launching an online rewards program and I am so happy we chose rise!