整體評分
4.8
各級評分數量
  • 92% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2023年12月19日

Eddie, an agent at Rise.ai, helped us integrate a custom gift card solution, and they are TOTALLY AMAZING. The platform is easy to use, but we had a special use case that required a bit more hands on help from the Rise.ai team

Eddie helped us launch our product and was very patient with me throughout the process

Blank Beauty
美國
使用應用程式 大約7小時
2023年9月29日

Excellent customer service. I had a hard time trying to figure out how to migrate my gift cards to Rise. I reached out to support and they walked me through everything step by step. 10/10 highly recommend!

La Chíc Bohème
美國
使用應用程式 接近3年
Rise.ai 已回覆 2023年10月4日

Thank you for your awesome review! Your feedback is very much appreciated. Our team is motivated by these wonderful comments and we promise to keep working day by day to perfect the app for merchants like you. Cheers!

2023年11月9日

Not only is the functionality that Rise.ai provides going to dramatically improve our ability to build our customer community and revenue, the customer service at Rise.ai is outstanding. It's so nice to have an actual person on the other end rather than fumbling around with an auto response bot. We will be customers for life and we are very excited to see what advances Rise.ai has coming down the pipeline.

Ryan
Panacheeza

Panacheeza
美國
使用應用程式 9天
Rise.ai 已回覆 2023年11月15日

Hi Ryan,

This is such a great feedback. Thank you!

We are delighted to know that you've had a great experience with both our app and with our Customer Support team.

Feel free to reach out should you need help with anything!

2023年10月4日

Eddie's customer service was excellent and was able to navigate me through my issue seamlessly

Antithesis Store
美國
使用應用程式 接近3年
Rise.ai 已回覆 2023年10月6日

Thank you for your awesome review! We're glad to know that you received great customer service from Eddie!

If anything else comes up, please do not hesitate to let us know."

2023年12月14日

App useful. Support is great!

Boost Surfing
美國
使用應用程式 大約2個月
2023年5月31日

I am absolutely thrilled with this amazing app! It has made a huge difference to my business, and I couldn't be happier with the results. The app is incredibly easy to use, and its impressive features have really helped me to increase sales and attract more customers.

One of the things I love most about this app is how user-friendly it is. I was able to figure out how to use it in no time at all, and I really appreciate how intuitive and well-designed it is. Everything is very simple and straightforward, which makes managing my business a breeze.

Another thing that sets this app apart is the incredible array of features it offers. There are so many different tools and functions to choose from, all of which are designed to help businesses like mine succeed. From powerful analytics to targeted marketing campaigns, this app truly has it all.

Overall, I am absolutely thrilled that I discovered this app. It has been an absolute game-changer for my business, and I would highly recommend it to anyone looking for a way to increase sales and build a successful online presence. Thanks to this app, my business is thriving like never before!

The Sydney Art Store
澳洲
使用應用程式 2個月
Rise.ai 已回覆 2023年6月21日

Thank you for your review! We are all so happy that our support service can make you feel satisfied! Your trust motivates us to keep on developing the app and providing better services to our customers.

If you have any further questions, please feel free to reach out. We are always ready to support you!

2023年10月13日

Really works well for us. Their customer service is amazing.

Recchiuti Confections
美國
使用應用程式 4年多
Rise.ai 已回覆 2023年10月16日

Thank you for your review! It's great to see that the Support Team was able to help you efficiently. Should you require further assistance in the future, we're here to help!

2023年7月11日

Easy to use! Customer service has been responsive and very helpful with our needs. We recently upgraded our plan and are enjoying the new features available to us.

San Diego Hat Company
美國
使用應用程式 3年多
Rise.ai 已回覆 2023年8月22日

Thank you for the fabulous review! We are delighted to know that you were able to get the required assistance.

Hit us up if you need help with anything else. :)

2023年7月21日

Superb app & easy to work. Missing some reporting, but it is great overall & Eddie from customer service was so helpful. Thanks!

Meermin Shoes
美國
使用應用程式 大約3年
Rise.ai 已回覆 2023年8月22日

We thank you for your effort in providing an honest review.

In case an issue arises on your end, please do not hesitate to reach out to us as we are more than happy to help :)

2023年10月9日

I contacted the support team and would like to express my gratitude to Eddie for his assistance. I must say, he was incredibly helpful! Eddie promptly resolved my issue within minutes. His support was truly exceptional!

Volley Tequila Seltzer
美國
使用應用程式 10個月
Rise.ai 已回覆 2023年10月16日

Thank you for your feedback! We are pleased to know that you received immediate assistance from our Support Team. Please feel free to reach out should you need further help with anything. :)