Rise.ai: Gift Cards & Loyalty , 1,069 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its robust features including gift cards, loyalty programs, and store credit options. They appreciate its user-friendly interface, easy integration with Shopify, and customization capabilities. The app's rewards program is praised for its simplicity and effectiveness, and its ability to issue store credit instead of refunds is valued. Merchants also note an increase in sales and customer return rates. The customer service, particularly from Eddie, Pauline, and John, is frequently commended for exceptional support.
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App useful. Support is great!
Great customer service by Eddie!
Excellent customer service. I had a hard time trying to figure out how to migrate my gift cards to Rise. I reached out to support and they walked me through everything step by step. 10/10 highly recommend!
Thank you for your awesome review! Your feedback is very much appreciated. Our team is motivated by these wonderful comments and we promise to keep working day by day to perfect the app for merchants like you. Cheers!
Eddie's customer service was excellent and was able to navigate me through my issue seamlessly
Thank you for your awesome review! We're glad to know that you received great customer service from Eddie!
If anything else comes up, please do not hesitate to let us know."
Really works well for us. Their customer service is amazing.
Thank you for your review! It's great to see that the Support Team was able to help you efficiently. Should you require further assistance in the future, we're here to help!
I contacted the support team and would like to express my gratitude to Eddie for his assistance. I must say, he was incredibly helpful! Eddie promptly resolved my issue within minutes. His support was truly exceptional!
Thank you for your feedback! We are pleased to know that you received immediate assistance from our Support Team. Please feel free to reach out should you need further help with anything. :)
I have been working on establishing a new loyalty program for my online store recently. Rise AI is great at offering flexible options that we have been able to use to cater to our exact reward program goals. I was really pleased with the customer service I received. I have had questions about setting up the reward flow and program. Customer service was rapid in their response and clear in their answers. Thank you Eddie for taking the time to ensure that our reward program was established correctly.
Hi there,
Thank you for your awesome review! Your feedback is very much appreciated. Our team is motivated by these wonderful comments and we promise to keep working day by day to perfect the app for merchants like you. Cheers!
Excellent app with amazing, fast and helpful customer service - they have replied to our queries promptly and found solutions for our demands. Really happy with this app and would highly recommend it - it's a very easy way to sell and redeem gift cards. The service team are magnificent - gold stars all round!
Thank you for your feedback! We are delighted to know that you've had a great experience with both our app and with our Customer Support team. Should you require further assistance in the future, we're here to help!
I am absolutely thrilled with this amazing app! It has made a huge difference to my business, and I couldn't be happier with the results. The app is incredibly easy to use, and its impressive features have really helped me to increase sales and attract more customers.
One of the things I love most about this app is how user-friendly it is. I was able to figure out how to use it in no time at all, and I really appreciate how intuitive and well-designed it is. Everything is very simple and straightforward, which makes managing my business a breeze.
Another thing that sets this app apart is the incredible array of features it offers. There are so many different tools and functions to choose from, all of which are designed to help businesses like mine succeed. From powerful analytics to targeted marketing campaigns, this app truly has it all.
Overall, I am absolutely thrilled that I discovered this app. It has been an absolute game-changer for my business, and I would highly recommend it to anyone looking for a way to increase sales and build a successful online presence. Thanks to this app, my business is thriving like never before!
Thank you for your review! We are all so happy that our support service can make you feel satisfied! Your trust motivates us to keep on developing the app and providing better services to our customers.
If you have any further questions, please feel free to reach out. We are always ready to support you!
Easy to use! Customer service has been responsive and very helpful with our needs. We recently upgraded our plan and are enjoying the new features available to us.
Thank you for the fabulous review! We are delighted to know that you were able to get the required assistance.
Hit us up if you need help with anything else. :)