Reviews (1,090)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating tasks such as managing store credits and event prizing. It offers features like bulk gift card uploads and customized loyalty programs, seamlessly integrated with Shopify. The user-friendly interface and straightforward setup are appreciated, along with the responsive and effective customer support team, which significantly contributes to merchant satisfaction and transforms customer engagement strategies.

July 30, 2024

I had a great experience with Junalou,who was very patient and helpful.Junalou answered all my questions and was able to resolve the issue in a timely manner.

Hippocrates Wellness
United States
Over 1 year using the app
May 16, 2024

It's a straightforward way to give credits and rewards to customers, love how easily it integrates with Shopify

Ghia
United States
Almost 4 years using the app
June 4, 2024

The Rise.ai support team are beyond helpful. Juna and Eddie went above and beyond helping me create a more robust, user friendly and secure gift card process. Customer service is top-notch. I appreciate their help and support very much!!

stoneroasting.com
United States
Over 1 year using the app
April 8, 2024

App is great for offering rewards to customers, its very user friendly. Had an issue after I had an external web designer amend my website, but the chat support team logged right into my site and added code to get me up and running again in 2 minutes!

SULLIOS
United Kingdom
3 months using the app
July 28, 2024

Easy to use, great customer service

The Reader's Catalog
United States
Over 5 years using the app
April 2, 2024

their customer service is extremely helpful and quick to respond!

Hope & Henry
United States
Over 5 years using the app
July 28, 2024

Very impressive customer service and this app is the best I could find for gift cards and a rewards program.

Northwoods Tea & Herb
United States
5 months using the app
August 5, 2024

Thank you so much to Juna for her professionalism. Very helpful !

The Frankie Shop team !

Frankie Shop Europe
France
10 months using the app
March 6, 2024

Great support. Very patient and quick to respond. I really appreciated the support from Junalou. Great app.

Homeoanimo
Canada
Over 3 years using the app
May 20, 2024

Eddie was an excellent support assistant. I could not figure it out without him.

Debs Boutique
Australia
About 1 month using the app