Reviews (1,090)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating tasks such as managing store credits and event prizing. It offers features like bulk gift card uploads and customized loyalty programs, seamlessly integrated with Shopify. The user-friendly interface and straightforward setup are appreciated, along with the responsive and effective customer support team, which significantly contributes to merchant satisfaction and transforms customer engagement strategies.

May 2, 2024

We are just starting out using this app but, after trying a few others, we can say, at least so far, this app is above and beyond better than the others! It has great features and is easy to use and set up. Everything is pretty much straightforward and, the questions we did have, Eddie was very quick to answer and helped us tremendously. Highly recommend this app!

A Cottage in the City
United States
2 days using the app
March 6, 2024

Fantastic app and fantastic customer service!!! ⭐️⭐️⭐️⭐️⭐️ Got excellent help from Pauline, very much appreciated

ABC Animals
Sweden
7 months using the app
July 19, 2024

Eddie replied very quickly, was extremely informative and made the process SO easy for me! Very happy with his support!

Velvet Noire Boutique
United States
4 days using the app
May 8, 2024

Eddie was very helpful and answered my questions in a timely manner!

Caden Lane
United States
About 1 year using the app
June 11, 2024

very helpfull

Leaf Envy
United Kingdom
About 2 years using the app
April 25, 2017

Gifting has become an integral part of our donation website. I've been very pleased and impressed with the responsiveness from the GiftWizard team. They are quick to follow up and have helped better integrate their plugin with our customer experience.

Retree
United States
Over 7 years using the app
Edited September 19, 2017

Solid experience all around. Great support and clear communication from Mark. Walked me through customizing our gift card from start to finish.

Very happy with the output. Strongly referred!

Chantecaille
United States
Almost 7 years using the app
December 23, 2022

Eddie was wonderful and answered my questions quickly, provided resources, and offered clear explanations. Simply wonderful.

TB12
United States
Over 6 years using the app
Rise.ai replied December 27, 2022

Hi there,

Thank you for the terrific review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!

January 11, 2024

Eddie assisted me on the chat and was quick to provide the needed information and guidance to get the customer's concerns resolved in little time at all.

SNOW® Oral Care
United States
About 6 years using the app
Rise.ai replied February 20, 2024

Thank you for your review! We are glad that Eddie was able to help you out in a timely manner.

We're here if you need further assistance on anything else! :)

Edited October 22, 2018

Incredible app, 1000x better than the Shopify native gift card ! Awesome customer support... I would like to rate it 10/5 if I could...

Golf Center
France
About 6 years using the app