Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust features including gift cards, loyalty programs, and store credit options. They appreciate its user-friendly interface, easy integration with Shopify, and customization capabilities. The app's rewards program is praised for its simplicity and effectiveness, and its ability to issue store credit instead of refunds is valued. Merchants also note an increase in sales and customer return rates. The customer service, particularly from Eddie, Pauline, and John, is frequently commended for exceptional support.

June 12, 2023

Eddie was quick to help me set up a test for the app. Thanks again for your help and support. I am still testing it.

Sunset Scents
United States
About 2 hours using the app
Rise.ai replied June 21, 2023

Thank you for the amazing review and for acknowledging our Support Team's efficient customer service!
Your feedback is very much appreciated! :)

November 13, 2023

great app

Drip Hacks Canada
Canada
17 minutes using the app
Rise.ai replied November 15, 2023

Thank you so much for your review!

September 29, 2023

Great support!

KANIBI
United States
About 4 hours using the app
Rise.ai replied October 4, 2023

Thank you for your review!

We're here if you need further assistance on anything else! :)

April 25, 2017

Gifting has become an integral part of our donation website. I've been very pleased and impressed with the responsiveness from the GiftWizard team. They are quick to follow up and have helped better integrate their plugin with our customer experience.

Retree
United States
Over 7 years using the app
Edited August 9, 2019

The app is great and the team is even better! I did come across a few issues I needed help with, but the team was very kind and responsive!

Lets Get Earthly
United States
Almost 6 years using the app
Edited February 9, 2022

Great customer service! I had a problem and messaged them. John got back with me within 15 mins. He listened to my problem and solved it within 20 mins!

Themarketplacenc
United States
Over 5 years using the app
July 30, 2018

We are a small and relatively young company (just launched earlier July). We are run by two people and we sell dog accessories to help dogs in need. Gift Wizard has been a great asset to us as a small company in a somewhat specific market.

We have a lot of friends and family who aren't dog owners, but want to support helping dogs, and through Gift Wizard, they were able to help support our cause by purchasing gifts for friends who own dogs.

Gift Wizard also has great customer service and have been great in being flexible and working with us on getting our business up and running - and setting us up for success. We really appreciate them as small business owners.

Tigerpigco
United States
About 5 years using the app
November 29, 2018

We added Gift Wizard to our new Shopify solution, and couldn't be happier with the app, but most importantly the service. We ran into a small hiccup with our Gift Cards during a holiday promotion but was able to rectify the issue quickly thanks to Gift Wizard's wonderful customer support. Fast, friendly and knowledgeable, I'd recommend this app to any business looking to increase their sales.

Trouts Fly Fishing
United States
About 5 years using the app
Edited February 9, 2021

Great customer experience when we needed development help to integrate Rise.ai with another third-party app. Thank you, Pauline!

NakedPoppy
United States
Almost 5 years using the app
Rise.ai replied August 15, 2019

Thank you so much for the review and for recommending our app :)
Keep booming with your Gift Cards and Rewards Program ✊

Edited November 30, 2018

I'm still learning it but so far it is very easy to figure out and provides great value to our customers! Thanks!

BLNDN
United States
Almost 5 years using the app