Reviews (1,090)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer loyalty and boosting sales through effective gift card and rewards programs. It features a user-friendly interface, extensive customization options, and seamless Shopify integration. The app's performance and design are consistently praised, and the customer support team, notably Eddie, Juna, and Pauline, is commended for their prompt and efficient service. Merchants consider it an essential tool for improving customer engagement and retention.

November 21, 2023

Super easy to use and customer service is on point.

MILA C
United States
About 22 hours using the app
October 24, 2023

Great customer service! Eddie was super helpful.

FOR OTHERS
United States
2 days using the app
Rise.ai replied November 15, 2023

Thank you for the review and for acknowledging our Support Team's efficient customer service!

Your feedback is very much appreciated! :)

Edited March 12, 2024

Good support team & help me resolve me issues.

Asia Penelope Collection
Australia
7 days using the app
October 20, 2023

We used the app in the test environment with 0 real orders and got charged over 5.000 dollar ???? this is really a SCAM !!!

De Gele Flamingo Stage
Netherlands
17 days using the app
November 2, 2023

Prompt feedback with detail support

K-ZONE STUDIO
South Korea
15 days using the app
Rise.ai replied November 15, 2023

Thank you for the review! We are delighted to know that you were able to get the required assistance.

Hit us up if you need help with anything else. :)

December 8, 2023

Quick to resolve and help implement the solution we needed! Eddie was very patient and answered all my questions.

Thermomix - Canada
Canada
28 minutes using the app
October 26, 2023

Good

ANITAANNETTLERLLCWEBSHOPLLC
United States
About 1 month using the app
Rise.ai replied November 15, 2023

Thank you for your review! :)

April 25, 2017

Gifting has become an integral part of our donation website. I've been very pleased and impressed with the responsiveness from the GiftWizard team. They are quick to follow up and have helped better integrate their plugin with our customer experience.

Retree
United States
Over 7 years using the app
March 10, 2019

This app has been great for store credit and gift cards :)
I issue store credit for exchanges and it works perfectly.

Leggings By Paula
United States
About 6 years using the app
Rise.ai replied April 4, 2019

WOW what an awesome review! Good luck using our automated rewards and gift cards and thanks for recommending our app :) 🙏

Edited August 9, 2019

The app is great and the team is even better! I did come across a few issues I needed help with, but the team was very kind and responsive!

Lets Get Earthly
United States
Almost 6 years using the app