Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust features including gift cards, loyalty programs, and store credit options. They appreciate its user-friendly interface, easy integration with Shopify, and customization capabilities. The app's rewards program is praised for its simplicity and effectiveness, and its ability to issue store credit instead of refunds is valued. Merchants also note an increase in sales and customer return rates. The customer service, particularly from Eddie, Pauline, and John, is frequently commended for exceptional support.

December 20, 2017

So far so good.
Easy to set up.
Chatting with Ari has been quick and helpful
I really like that the gift message can be sent either now or at a time in the future.
Teresa
PolishPottery.com

Polishpottery Com
United States
About 2 months using the app
April 11, 2021

Support response times are nearly instantaneous. Set up was extremely easy. The integration with Shopify POS is where it's at.

tenthousandpotsshop
United States
About 2 months using the app
Edited May 15, 2020

Really good customer support. New instagram feature of gift cards on the profile during COVID19 is also great. Nice integrations

GUSTATORY
United Kingdom
About 2 months using the app
Edited April 11, 2020

Love this app! If you are looking for reward solutions and gift cards, look no further. At Tree Card, we are using this software a little bit outside the box and their support team has been really wonderful about helping this work for us. Support has been wonderful! Highly recommend this app. Thanks to Rise.ai for your excellent work.

Tree Card
Canada
About 1 month using the app
Edited March 10, 2021

We migrated to Shopify and needed a quick bulk-add of gift cards which was our sole reason for the app, however we now launched a loyalty rewards program with an upcoming membership program to use with and we are super thrilled how the app is working. I would recommend the videos and help docs as they were super helpful, but in addition to that their support (esp. Pauline) was AMAZING!

Skirt Sports
United States
About 1 month using the app
September 23, 2019

Really cool app that adds some great features to our store, especially the bulk gift cards. Will definitely be able to expand what kinds of sale and promotions we will be able to execute along with establishing a rewards program. Customer Service is really helpful - special shout out to Mark! Thank you!

JBW Watches
United States
About 1 month using the app
Rise.ai replied October 13, 2019

Thank you so much for this review! 🙏

We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome 😊

February 23, 2022

Amazing app and amazing service! It's not cheaper but it is very well done! Also the assistance is very efficent.

Threeface
Italy
About 1 month using the app
Rise.ai replied March 29, 2022

Hello!

Thank you for the amazing review and for acknowledging our Support Team's efficient customer service!

Your feedback is very much appreciated! :)

Edited January 23, 2019

I used this app to send out 260 gift cards via email for a corporate rewards dinner. The customer support I received was out of this world. I only had two days to turn this project around before the dinner. Ari was so responsive and helpful through the whole process and our client received exactly what they were looking for! Cheers!

Forcht Bank
United States
About 1 month using the app
May 31, 2020

Our store has been using this app for a month now. I think most of the shop owners are concerning about whether this app works. Alright, IT DOES WORK, and we have increased our sales by 16% in just one month. So far the feedback is very good on "account creation reward" and "cashback reward". We are waiting to see more positive feedback on "referral reward". In conclusion, this app is worth the money that we paid for it. The support is efficient too.

LussoCitta
Singapore
About 1 month using the app
Rise.ai replied June 4, 2020

Thank you for this great review - we appreciate it!

Our goal here in Rise is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized 🙏

Keep up the good work with your Store Credit and Rewards Program

December 12, 2018

Easy to install. Ran into some minor add to cart issues, but was able to contact the team and quickly resolve the issue. Much appreciated!!

P.MAI
United States
About 1 month using the app