Reviews (1,090)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer loyalty and boosting sales through effective gift card and rewards programs. It features a user-friendly interface, extensive customization options, and seamless Shopify integration. The app's performance and design are consistently praised, and the customer support team, notably Eddie, Juna, and Pauline, is commended for their prompt and efficient service. Merchants consider it an essential tool for improving customer engagement and retention.
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Finally a great store credit solution for Shopify stores! The installation process was smooth and fast.
Thank you so much for the review and for recommending our app :)
Keep booming with your Gift Cards and Rewards Program ✊
The Rise team never ceases to impress me. Their customer service and willingness to help is outstanding. As a growing business, it's nice to know you have a company that truly supports my business needs. Another great customer service experience. I'm so happy the Rise team worked with Facebook to get the gift card added to the platform. This will help with brand awareness. The app is easy to use and set up. I like the three options it gives customers to send as a gift. You can also give users a choice of images to select from, to add a customized touch.
Thank you for this awesome review and welcome aborad - your success is our success 🙏
Good luck with your Store Credit and Rewards Program.
Yair and his team were very responsive and super helpful to get things up for my holiday promotions. I had some technical issues and customization needs and they jumped in right away to help me out.
It's a fantastic app to manage customer store credits and gift cards. It seamlessly integrates with Shopify and gives the customer the ability to view their gift card and store credit balances on the account page. The Rise team has also been extremely helpful in getting us set up and resolving any issues/questions that came up.
The rise app is does what we need without too much drama. But their documentation less than optimal... The tech support, however, is really outstanding. My recent interaction with Junalou was typical - good, concise information that pointed to an answer and a solution.
Thank you for sharing this!
We're very happy that Pauline could assist you. Please reach out to us if anything else comes up. We'd be happy to help :)
Great customer support. I want to say Pauline did an amazing job! she is an amazing support! I am really impressed how she handled my questions!
Excellent app!! One of the few apps that we've never had an issue with.... except when we somehow messed up the formatting on the product page. But their support team responded quickly and helped us fix the issue. If you're looking to add custom gift cards, a loyalty program, and an easy store credit option, this is your app.
Thank you so much for the positive review! We are super happy to hear you are having such a great experience with our team and app. Please let us know if there is anything else we can assist with!
Thank you for responding quickly and for providing a friendly support! The issue we were facing was easily resolved.
Thank you for taking the time and effort to leave a review. We work hard to deliver the best service possible! 🙏
Great! Customer service was awesome. Eddie would super quick and friendly. He was able to get my problem solved so fast
Thank you for your awesome review! We are glad that Eddie was able to help you out in a timely manner.
We're here if you need further assistance on anything else! :)
Eddie was wonderful and answered my questions quickly, provided resources, and offered clear explanations. Simply wonderful.
Hi there,
Thank you for the terrific review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!