Reviews (1,120)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing digital gift cards, loyalty programs, and store credits, noting its seamless Shopify integration boosts customer engagement and revenue. Features like bulk uploads and a One-Click Apply button are particularly valued, along with its easy setup and smooth operation. Customer support is praised for its responsiveness and effectiveness, making it a key tool for enhancing online store efficiency.

March 24, 2020

Great app - not cheap for the full customisation - but really simple to use, good looking design and support team very good.

Flora Bhattachary Fine Jewellery
United Kingdom
About 21 hours using the app
December 17, 2021

Best technical assistance ...........................................................................

BRUNO PREMI
Italy
About 19 hours using the app
Rise.ai replied December 19, 2021

Thank you for the review! We are pleased our support team helped with your technical questions :)

Edited April 7, 2020

Assistenza veloce e precisa. L'app funziona bene, un po' costosa ma ne vale la pena. Per il momento va bene così

Galup Online
Italy
About 16 hours using the app
January 8, 2021

easy to use and a well thought out loyalty program. Its a little expencive if you want to remove their branding, but everything else is perfect!

Eco o'clock
Norway
About 10 hours using the app
Edited December 6, 2021

I have only just installed the app and am in the process of configuring it. I like what I've seen so far, but I'm only just now getting into it. I asked Support to remove the "Add To Cart" button from the Gift Card product and Eddie did that within a couple of minutes of my request. That was very fast support! I look forward to enabling other elements of the app as I learn more about them. I plan on updating my rating after getting a chance to use it for a bit. Our store is not live yet though so that may take a few weeks.

I Have a Bean
United States
About 4 hours using the app
Rise.ai replied December 7, 2021

Thank you for writing a review and highlighting your positive experience with the set up process so far, especially due to Eddie's support.

There are a lot of features to activate so please feel free to reach out to our team with any more questions.

We look forward to seeing your store post-launch!

March 2, 2022

I downloaded the app to use as our loyalty program and had it set up and running in less than hour. Easy to customize and I like the features available. Looks like it has everything we need.

Amy Head Cosmetics
United States
About 3 hours using the app
Rise.ai replied March 29, 2022

Hi there,

Glad to hear that you are liking our features! This type of feedback motivates us to keep moving forward, to make our app as best as possible.

Thank you so much!

March 3, 2020

We struggled a lot in the past to manage store credits. This application gave us a platform to manage all of this.

THE KRIPT
United States
About 1 hour using the app
November 17, 2021

Great app, I love its features! I can modify the design of the gift cards without having to code. It has many options to choose from.

Davines Cyprus
Cyprus
36 minutes using the app
Rise.ai replied November 21, 2021

Thank you for the review! We designed our app so that you can customize the gifting experience (and loyalty) without any coding/dev work - we are glad this works well for you :) Please let us know if we can help with any questions.

October 26, 2023

Good

ANITAANNETTLERLLCWEBSHOPLLC
United States
6 minutes using the app
Rise.ai replied November 15, 2023

Thank you for your review! :)