Reviews (1,099)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing gift cards, store credits, and loyalty programs, praising its user-friendly interface and ability to handle high transaction volumes. It offers robust customization options and integrates seamlessly with Shopify, enhancing business operations. Exceptional customer support, with specific commendations for team members like Eddie, Juna, and Pauline, and multilingual support are also noted as key benefits.

October 9, 2024

I've been using Rise with clients and now for my own business for years. We operate a Brick & Mortar retail store and issue out store credit at a high volume both online and in-store. We use pretty much every major feature this tool offers.

Today I had a technical issue with our site and Eddie solved all of the issues in a quick and professional manner. He's GREAT!

Rise allows us to automate a significant amount of tasks that I'm not sure Rise couldn't have predicted when they designed the tool.

For example, our store hosts hundreds of event attendees per week and we now are using Rise to automate the overwhelming majority of our prizing / store credit offerings. It's amazing.

Knight & Day Games
United States
9 months using the app
November 1, 2024

We've been using the Rise AI loyalty app for over a year now, and I couldn’t be happier with the results! We recently revamped our employee loyalty program, and switching to Rise AI has truly been a game-changer.

The bulk upload feature is fantastic. Plus, Itay has been incredibly supportive throughout the entire process

Thanks to Rise Ai, our loyalty program is now more effective and engaging than ever. Highly recommend it to anyone looking to enhance their employee recognition initiatives! Thank you, Rise Ai!

Camden Town Brewery Webshop
United Kingdom
Almost 2 years using the app
December 4, 2024

External application to Shopify, limited functions, not intuitive and expensive. I found better and cheaper for Cashback + loyalty

Ludisphere
France
11 months using the app
Edited October 22, 2024

Super application, très intuitif, bon parcours clients le support est très réactif et parle français

Je recommande

LeCoinDuPâtissier
France
About 3 years using the app
September 13, 2024

Had a quick question for them about a fraudulently marked transaction and Eddie answered me quickly and I knew what to do! Thanks for a great app!

Africa Direct
United States
11 months using the app
August 29, 2024

Great customer service. They took care of an issue we were having immediately. Very responsive.

kris nations
United States
About 2 years using the app
November 13, 2024

Eddie was very helpful in resolving my issue in a timely and concise manner. I am still learning how to use Rise.ai so it's good to know there is some there to answer any questions I have.

GoodFor
New Zealand
About 1 month using the app
October 3, 2024

John was absolutely great , very helpful got full assistance , issue resolved fast absolute top man overall so far absolute love the software and we can't wait to work with it

CEO BRUMMY DEALS

Brummy deals
United Kingdom
About 9 hours using the app
October 18, 2024

Thanks a lot to Eddie

HEY KITTY
Czechia
24 days using the app
October 2, 2024

Amazing tool! Highly recommend

CALIBER
United States
1 day using the app