Rise.ai: Gift Cards & Loyalty

I've been using Rise with clients and now for my own business for years. We operate a Brick & Mortar retail store and issue out store credit at a high volume both online and in-store. We use pretty much every major feature this tool offers.

Today I had a technical issue with our site and Eddie solved all of the issues in a quick and professional manner. He's GREAT!

Rise allows us to automate a significant amount of tasks that I'm not sure Rise couldn't have predicted when they designed the tool.

For example, our store hosts hundreds of event attendees per week and we now are using Rise to automate the overwhelming majority of our prizing / store credit offerings. It's amazing.

Had a quick question for them about a fraudulently marked transaction and Eddie answered me quickly and I knew what to do! Thanks for a great app!

Great customer service. They took care of an issue we were having immediately. Very responsive.

We've just begun using Rise.ai, and are super-impressed by the apps design (front and backend). A professional product in every way.

Just as importantly we've had several chats with the Rise support team and always come out of those chats feeling relieved that our problem is taken seriously, and resolved right away. Sometimes, at incredible speed!

So we're quite happy, and would recommend the app to other stores.

Very quick to help resolve my issues! Investigated thoroughly and were able to provide me with a solution within 24 hours : )