Webkul Gift On Order , 리뷰 44개

전체 평점
4.4
평점 수준당 개수
  • 평점의 73%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 23%가 별 1개입니다
2020년 5월 1일

I spent hours upon installing because overall the system is great and what I was looking for, Just to find out upon finishing and testing it out, that you can only have one gift per purchase. and not several level gifts with each order amount milestone. Why would anyone want it like this?

Aronia Vital
스위스
앱 사용 기간 3년 초과
2017년 10월 18일에 편집됨

Not easy set up .. took way too long for customer services to respond to slips, after accepting payment for the app. They were rude and didn't display clearly how app works, they were terribly rude and eventually found out the app doesn't do what we need it to. Disappointing definitely WOULD NOT RECOMMEND.

Cochine
홍콩(중국 특별행정구)
앱 사용 기간 15일
2017년 5월 29일

There are no clear step by step instruction videos or pdf. It is impossible to get it set up and working. I did submit a support ticket and they did respond within 24 hours but I would have to send a dozen tickets to maybe get it to work. Until they make some clear detailed installation instructions I would NOT recommend installing this app. I have already spent 1 day and since only a 3 day trial and I would spend 3 more trying to figure it out I will be uninstalling this app.

Coffeetealove
미국
앱 사용 기간 2일
2017년 6월 28일

Awful customer service. I have sent multiple tickets requesting help with no luck. They claim to have the best customer service when in actual fact it is non-existent. I feel they make you get the app, make you wait 3 days until you are charge and then make some cash and leave you hanging.

The instructions are extremely vague and unclear. What seems to be a great demo is a sloppy app. Fix up, work on customer service and maybe I would reconsider this app.

1/5 is generous. I'd give negative five if I could.

So Grammy
영국
앱 사용 기간 대략 21시간
2019년 12월 2일

I feel harassed by their incessant emailing when I've already responded to the first ticket that I have already uninstalled the app!! But NO ONE responds to acknowledge that fact and continues to email me to see if I needed helped or have any questions about the app. I don't know HOW TO GET THEM TO STOP INVADING MY INBOX.

esselleSF
미국
앱 사용 기간 대략 4시간
답글 Webkul Software Pvt Ltd개 2019년 12월 20일

Hi, Thank you for the review.
Apologies, if you felt harassed with the normal followup email sent from our end.
We have a process to followup the clients just to know the reason for the app uninstall, so that we can assist them and let their store running.
We have opted you out from the email list and you wont receive any email from our end.

2018년 7월 23일

App creates PRODUCTS automatically and they do not warn in App Documentation. It is not easy to use.

San Saru
스페인
앱 사용 기간 대략 3시간
2019년 12월 8일

i install the app but my store got all messed up. Warning dont install it if you dont know what your doing with codes

Firedepend
캐나다
앱 사용 기간 대략 1시간
답글 Webkul Software Pvt Ltd개 2019년 12월 20일

Hi, Thank you for the review.
Apologies that the app code created a mess, but we are trying to get in touch to sort this. Please respond to the support emails.
Looking forward to hearing from you.

2018년 2월 28일

Bad, sloppy installation instructions. Don't bother.

Hail Boutique
미국
앱 사용 기간 18분
2020년 10월 23일

Same experience as the below negative reviews. I installed this app and did not feel confident at all with their guide requiring code edits, I uninstalled the app and have been bombarded ever since by an incessant amount of emails, I have emailed them multiple times to remove my details and no follow up. I am receiving the same infuriating email today for the 7th time in a row. Upon uninstalling the app, an email landed in my spam folder a week later requesting that I respond to request removal of "additional data" which is a breach of shopify appstore, the email was formatted in such a way that there was no reply to email. None of the emails I receive have an unsubscribe link. Extremely concerned by the practices of this shopify app developer and what they do with my data. Will be filing a complaint with shopify.

Loveoutlet
영국
앱 사용 기간 13분
답글 Webkul Software Pvt Ltd개 2020년 10월 23일

Hi, Thank you for the review.
Apologies, if you are disturbed with the normal followup email sent from our end.
We have a process to followup the clients just to know the reason for the app uninstall, so we can help them.
We have opted you out from the email list and you wont receive any email from our end.

2020년 6월 29일

If you install this app you'll be added to a mailing list that start as soon as you uninstall - No "unsubscribe" link on it. If I receive one more I'll report you guys

CARRON PARIS
프랑스
앱 사용 기간 5분
답글 Webkul Software Pvt Ltd개 2020년 6월 29일

Hi, Please excuse us for this.
We have a process to followup the clients just to know the reason for the app uninstall, so that we can assist them and let their store running.
We have opted you out from the mailing list now.