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(added later: please when using this app, do not forget to check functionality after updates or changes to your theme. We also payed for many months when Gift Reggie was not working) I understand everyone gave this app a 5-star rate because of fast respons and good solutions from support. But isn't the fact that this many people needed support (often) something to be aware of? We had.. hiccup ...
Hello, I'm sorry to hear that you had a bad experience with Gift Reggie. We pride ourselves on providing good support, and appreciate you acknowledging that. It is true that ...
Customer service is not super helpful when their website app is down and condescending tone to us as a customer. Not impressed. I am one of the people that reported the down app and it was down for more than 45 minutes but that is not what their email reports and I don't feel it is accurate.
As a small business, this app is of a great potential. However, not practical at all. Desktop & mobile versions are different. Desktop version for instance, you have to click on each product to add to cart while mobile version has an add to cart next to each product. The team is reactive but It's a pity you have to pay USD300 if you wish to improve their template when really the initial issue is ...