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(added later: please when using this app, do not forget to check functionality after updates or changes to your theme. We also payed for many months when Gift Reggie was not working) I understand everyone gave this app a 5-star rate because of fast respons and good solutions from support. But isn't the fact that this many people needed support (often) something to be aware of? We had.. hiccup after hiccup after hiccup and yes, they replied fast and had solutions but we decided to uninstall the app. Including the fact that after removing the app, the button "add product to registry" was left with each product on the website. Just to end it the way we started :P
Hello, I'm sorry to hear that you had a bad experience with Gift Reggie. We pride ourselves on providing good support, and appreciate you acknowledging that. It is true that some theme upgrades require re-uploading the registry button assets, which we hopefully make easy from the setup page in the app. Some themes require more effort to integrate, and our team is always ready to help by chat, email or phone if you would like to give us another shot. Reviewing your ticket history, it seems we were able to solve the handful of tickets submitted over the years, I am sure we can get everything working perfectly.
Simply WONDERFUL CUSTOMER SERVICE!!! The best i have encountered in years. Quick. Knowledgable. Patient. Polite. Professional.
And the app works well and does what it says.
The Chat Technician Jason is awsome!
We are a boutique store in NYC and wanted a registry that kept customers on our site. I typically thought of in-store registries as something for big department stores only but I have found that there is great demand for it even in our specialty shop. I had a number of special requests during set up and I was taken care of in a very timely matter and with excellent proficiency. Our first wish lists are already being created and I'm pleasantly surprised our customers are adding jewelry, lighting and items beyond traditional wedding gifts. Everything about this app is clean and running smoothly. I highly recommend this app to all stores small or large.
Awesome App! GIft Reggie setup is intuitively simple, and the support is excellent. Highly recommend it. James Ordonez
Art Director
Fantastic app! Does exactly what you hope it will do. It's easily styled to match the theme design. It's easy for customers to use. Probably the best app in the Shopify app store for delivering what it promises. And the support is super responsive and helpful.
If you need a wishlist and/or gift registry, use Gift Reggie.
We just transferred our website to the Shopify platform and had to move our existing gift registry from our old site to Gift Reggie. It was easy to manually add our registries into Gift Reggie (an import option was also available but since we only had about 50 registries to enter, we decided to do it manually). Adam has been great at dealing promptly with some glitches that have come up. We have 3 brick and mortar locations in addition our website and our staff can update the gift registries manually when items are purchased in-store. One improvement would be a login directly into the back end of Gift Reggie (so we don't have to give our associates access to all apps in Shopify) but that is coming soon. All in all, finally a gift registry app that is exactly what we needed!
Thank you Gift Reggie support especially Anne-Marie.
Were very kind and patient and she even installed the buttons for me
Great App will definitely recommend the app just for customer service
Customer service is not super helpful when their website app is down and condescending tone to us as a customer. Not impressed. I am one of the people that reported the down app and it was down for more than 45 minutes but that is not what their email reports and I don't feel it is accurate.
Jason has responded quickly to our questions and custom edits. The gift registry is a huge part of our shop and we look forward to working with him as we upgrade our website!
The Cottage Shop
Savannah, GA
So far setup and using this has been a breeze! Jason with their support team was very helpful in getting us over one small hurdle and it's been smooth sailing since.