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Great app and support team is on top of it! They got back to us quickly and provided a solution to our problem
I've just added the app and the team was extremely responsive in helping me make sure the app is set up correctly and works perfectly. I upgraded to a paid program in order to customize and the work was done in less than 10min! thank you!
Great app and even better support! I had a couple issues related to using the app with my particular theme, and Soner fixed them almost immediately! The app does exactly what I need it to do!
Perfect for what we needed as out previous gift wrap functionality didn't allow customers to choose which products they specifically needed wrapping. This one does, It took 5 mins to install. I had a small issue with how it was appearing on the site, which was fixed by the support team in under an hour. Would recommend.
It's a very simple app, but I had a smaller problem creating the price. I got frustrated wrote to support, and actually deleted the app.
Support returns to me within 5 mins.
Thats very pro, and fair pricing for upgrades as well so 5 stars!
I just subscride for this Gift Wrap Plus and it hit me need. It is very great and easy to use. Btw, can i make the free gift checkbox is checked by default?
Thank you for your review. Please send an email to support@nulls.net and we will let you know.
Perfect addition for gift wraps and the developing team is quick with replies and great with support. Thank you.
It's really easy to set up. It's cool that I could upload my own picture on the free plan. I searched for many add on gift wrapping and I'm glad I found this one. Oh, and customer service was the bomb! Fast and helpful.
Yet again Soner has been so quick and helpful in customising this app for my store's needs. I have been using it for several years now and find it reliable and an effective way to improve my customer's experience.
This app is really nice! love how it looks and works ! And the support is out of this world. Soner is so prompt in his replies and helps solve the problem at lightning speed. Amazing app & customer service. I highly recommend them!
I am very satisfied with the quick response to my inquiry.
If you feel unhappy with something in this app, I suggest you contact the customer service.
App is super easy to use and install and the assistance from the team is fast and could not be more helpful.
The app is great and the support spectacular. Another app caused a conflict with Gift Wrap Plus and caused it not to work. The support team was able to find the problem and fix it, even though it was another app and tech team that created the problem. Above and beyond. Thank you!
UPDATE (review backed down to 1 star for HARASSMENT): After leaving a review for this app, the developer decided to find my business on Facebook and leave a "not recommeded" review for my business with the following caption "because the owner is not responsive at all. " I have reported this to Facebook and also reported to Shopify. Since this is the 2nd time I've left a review on a Shopify app, I've also filed a report to the federal authorities (last time I left a non 5 star review for an app, the developer mailed a letter to my home, threatening my business. Shopify gives these app developers too much info and too much involvement with shop owners). I will continue to follow up with Shopify to hold this app developer accountable for his unprofessionalism. For this reason, I DO NOT RECOMMEND THIS APP OR ANY APP BY THIS DEVELOPER. If reading this review, I encourage you to report these kinds of acts to Shopify. Just click to contact them by chat and tell them what happened. Send in screenshots. This is Free to do, no matter what Shopify plan you have on your store. We need to stop these kinds of things together as business owners. (Original Review with 2 stars): i needed an app to offer a free item with purchase, this didn't allow me to. it will allow your customer to add the free item without the purchase of something else. not what i need. not interested in paying for the upgraded version. May be good for someone looking to give away something free without the purchase of something else...
Hi There,
Thank you for your time and for the review. We didn't receive any support request but we sent you 3 emails with detailed information and still no response at all. We don't know how you get the idea but you had 0 orders and 8 views in total. Here is the report https://www.screencast.com/t/q4ql9bIiRN
Our last email https://www.screencast.com/t/EwkRTPuJrbR
Please read the app's description before install and reviews.
Please let us know if you have any further questions. support@nulls.net
This app is exactly what I needed and so easy to set up. I needed some help with a small issue to tailor it to my site and Soner was so helpful and quick in responding. It’s perfect for my needs. Highly recommended!
This app was exactly what I needed as gift wrapping only applies to some of our collections. We had a few hiccups but Soner was so thorough and helpful. He was able to help us figure out how to make the Gift Wrap Plus work seamlessly with the other app we have installed for our webpage. Highly recommended!
I am so impressed with Gift Wrap Plus! They are very easy to work with, and their customer service is top-notch! Soner is incredible and worked with me to ensure adding our gift wrapping options were seamless and easy to understand for our customers! I highly recommend Gift Wrap Plus!
This is a pretty cool app. The customer support is excellent, Soner adjusted it exactly to my needs and it works as intended. Exactly what I was looking for. If you're looking for a gift wrap app this is definitely an app that I would recommend. Well done!
Gift Wrap is a good app for adding gift boxes to shop products, even in its free version. But above all, it has an excellent support team!
Great app and great customer service. Allows you to pick from your own images, or select from a list of options. Looks great on the site thanks.
Great app! Makes us a lot of extra $ and looks great on the site. Works well never had an issue.
Not only is the app brilliant but the customer support is the best I have seen from a Shopify app provider - We asked if the app could be customised to meet our stores needs and it was done without any problems. Really would recommend to anyone offering a gift wrap service
I used this app,Great app,easy to setting and Free,I like only FREE,
I would like to give 5 stars,
Thank You,
http://sphb.online
I am very happy with the response time and dedicated customer service. They are easy to communicate with and went above and beyond to make sure the app was compliant with the existing apps running in my shop. Great service! Highly recommend!
This is a great app! It is very easy to use and understand. Support and response is amazingly fast. I also like that it allows us to customise the app to suit the needs of our store. Great job Soner!
Good fast and flexible support. Recommend.
Brilliantly simple but highly effective app. More importantly, their customer support is ace. Solved my install issue in minutes AND suggested some overall improvements to my store which were very useful!
Great App - and AWESOME SUPPORT! I added the app and needed the program customized. They had it up in running in no time. Very happy with these folks and you will be too!
Very good service - fixed problem v quickly
These guys get high marks for their support ... we needed a few modifications and they responded on the weekend, and by Monday morning they created some custom code to make it work for us. Thank you!
Super happy with the response time and resolution of my request for a customization project. My changes were created in no time and I was up and running quickly. Thank you so much for your outstanding responsiveness to your customers! Five stars plus +++++
So far so good. A very handy apps to have, especially when you want to offer gift wrapping for holidays shopping. We had a minor glitch when the apps was first installed. I contacted their customer service and got immediate response within a few minutes. The problem was fixed within 30 minutes. Now it's working great. Can't wait to see my customers taking advantage of this apps for their shopping needs! 5 star customer service to the team! www.casouls.com
Excellent app! When there was a slight issue they very quickly corrected it for me. Really great app and customer service which to me means a lot!
Great app, very easy to set up and the customer service are very helpful and efficient. You can see how the gift option looks at www.lazyfrancis.com
Nice little app that allows you to upsell
Awesome app and awesome support! Exactly what I needed for our gift wrapping options. Thanks so much!
I think that Gift Wrap is a great app for my web shop and I only have positive comments. And the support and help is fantastic.
Good functionality and great support from the app developers. They responded immediately to our request for support and provided a solution within minutes. Highly recommended.
Easy install and needed some help immediately. They responded very quickly so that I was up and running within 30 minutes of install. So far it is working great and is exactly what we needed!
Awesome app!
I needed a little help upon install and their team made it work perfectly within minutes. Couldn't be more pleased, was able to add a customizable greeting card option on our site makerskit.com letting us extend our holiday sales, keeping customer happy and increasing sales!
We just signed up for Gift Wrap Plus for our website Curated Nest, and the customer support got back with us within minutes of our support question. They were able to modify the code to allow the app to work seamlessly with our Shopify them. Very impressed with their support!! Highly recommend!
