Gifted: Gift Messages
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Increase customer base by allowing items to be sent with an virtual gift message to others
With Gifted, customers can easily send personalized, digital gift messages for any occasion. With the Gifted widget, customer can easily enter in their gift message, select the timing for the delivery, and their digital gift will be automatically sent to the recipient, saving you from handwriting each one. Our widget is completely customizable to your brand. Boost your order revenue with upselling options like gift wrapping and track your gift sales through our dashboard
- Capture more gift sales with our gifting widget and popup
- Send branded, timely gift emails customized to your store
- Gain new customers by redirecting gift recipients to your site
- Better understand your customers by analyzing your gift sales and data
- Prevent order-triggered changes to customers' default address on gift orders
- Highlights
- Works with the latest themes
Languages
English
Categories
Gift options
Customization
Pricing
Basic Plan
$2 / month
- Gift This Item Button
- Gift Message Automation
- Automatically Tags Gift Orders
14-day free trial
Premium Plan
$9.99 / month
or $99/year and save 17%
- Everything in Free Plan +
- Customizable Gift Button
- Customizable Emails
- Gift Wrap Options
- Customer Address Sync
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (21)
The app is awesome! The best thing is their support system, always willing to help and welcoming new suggestions. Overall good experience with the app and customer satisfaction is 10/10.
Great service and support from the Gifted team. We were in search of a solution to keep our customers' addresses intact in our CRM when they sent gifts to their friends, and the Gifted team had the solution.
The app does what it says with no fuss.
Thank you so much for the kind review! We were really excited to be able to provide a solution that worked for your team to keep your customer address data intact
AMAZING APP!!! Very accommodating customer service. We accidentally did something to cause the code to disappear from our theme (no clue) and in the MIDDLE OF THE NIGHT the day before Valentines Day, they had it fixed in 15 MINUTES!
This app has worked great for our customers so far! Remy responds so quickly to assist with any issues that pop up or questions I have - it's much appreciated! :)
It's been a pleasure! Love seeing your customers gift your classes and it's a great example of how digital products can make excellent gifts :)
Thanks again for your amazing review!
UPDATE
The co-founder reached out in response to the below review and the customer service experience has completely turned around. Danielle is managing our case and is truly going above and beyond what I have seen from any app-based customer service offering. They are working internally on the issues and even proactively reaching out to my customer to ensure nothing falls through the cracks. If this is the kind of service we can expect in the future, we will be lifelong customers.
The app is a great idea that has awesome potential, however, the existing bugs and zero response from the team is beginning to make it unusable. I have had multiple customers reach out that selected a delay in the sending the gift message only to receive an automated email confirming that the gift message has been sent. I don't know if the email is wrong and the recipient will receive it when they're supposed to or if it's accurate and there's no delay, but I have an inbox full of customers waiting for a response that I can't provide because Gifted will not answer me.
Additionally, our subscribe and save feature only seems to register sometimes with the gifted app. I fear that having just gone through the holiday season we are about to lose a number of sales from customers that signed up for subscribe and save but will only get 1 box because through the gifted button, that feature is not consistently recognized.
We'd love to stick it out and make it work because this is such a useful app, but if we continue to receive zero support we will not be able to use this app moving forward.
Support
App support provided by Gifted.
Resources
Launched
December 9, 2020
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