Hats Scarves and More
Same as other reviews. Piece of shit and gift givers get very angry when recipient does not receive their card. and THERE IS NO CUSTOMER SUPPORT!! ARE THEY STILL IN BUSINESS??? HELLO ANYONE OUT THERE???
Sorry to hear about inconvenience you are having. We check our support requests & no support query found in 2020 queries. If emails are not going through, make sure to have SPF & DKIM records for the emails you are using. We think that should definitely help.
This app doesn't work at all. Customers never receive their gift cards. Also, it edits the customer's contact information to their email and sends the gift card to their own servers. Plus they don't respond to any support requests (we sent some many months ago and never heard back), so when their app doesn't work on your site, the only way to get them to respond is to leave a 1-star review so they'll actually reach out to you.
Awful. Doesn't work at all, and even if it did, it works by forwarding the email through a third party server...terrible UX.
But most terrible is that it silently modifies your product-form.liquid snippet and removes any prior customizations you've made to it, which broke important functionality on our site.
No idea how this app made it past QA. Don't bother with this.
The Velvet Bag Inc.
I am haven't been happy with the customer service or the delivery of the app. My recipients haven't received their cards in a timely fashion. This is very disheartening.
NBDG - Get More
First thing I was not happy about, the gift card goes to the app developers and they send the gift card forward. I am not happy sharing my customer information for 3rd parties without a valid reason. App should send the gift card directly to the customer.
Second thing, customer never received the gift card if the name had any "special" characters. For US they might be special, but not in this part of the world where characters like ä, å and ö are common.
This app did not work for me even once and waited over a month for them to fix it, not fixed. Christmas sales coming up so going for another app for this reason.
Extremely unsatisfaid for paying monthly fee and not receiving a working product even once.
Do not install this app. Instead of being sent to the recipient the gift card codes get sent to the app developers. Even after contacting their support all they did was ask for log in credentials to other apps. Everything is very shady and I would not trust this developer.