EG Auto Add to Cart Free Gift

EG Auto Add to Cart Free Gift

Rezensionen (600)

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 94 % der Bewertungen sind 5 Sterne
  • 3 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
17. August 2023

Nathan & Stephanie have been beyond useful! I struggled with some limitations due to a custom engraving app we are using on our website, and they went out of their way to test this with me, suggesting solutions, and helping me put them in place so that eventually, I solved my problem. I can now run a gift with purchase promotion again and I'm super greatful for the amazing customer support. Highly recommended!

OPINEL USA
Vereinigte Staaten
Mehr als ein jahr mit der App
24. März 2022

Great app, easy to use. Had a query that was dealt with very quickly, brilliant communication and service.

Rockfishfootwear.co.uk
Vereinigtes Königreich
Mehr als ein jahr mit der App
506 hat geantwortet 24. März 2022

Thanks for your glowing review! ✨

25. Juli 2022

This app ticked all the boxes for us and when we needed some help with a few adjustments the customer care team were really quick to respond and got everything sorted. Thank you to Nathan and his team!

Sand Dollar Dubai
Vereinigte Arabische Emirate
Mehr als ein jahr mit der App
506 hat geantwortet 25. Juli 2022

Thanks so much for your review! All the best with the promo! Let's raise your AOV and conversion rate! 📈👍

Bearbeitet am 7. Oktober 2024

Worked really well - enabled us to offer a free gift at checkout. Customer support was prompt when I had questions.

2nd review - had issue late at night and received very prompt, helpful, and kind assistance that resolved all issues - very thankful!

AHIMSA®
Vereinigte Staaten
Mehr als ein jahr mit der App
506 hat geantwortet 3. Juni 2022

Thanks so much for your review! We're always pleased to hear success stories using EasyGift 😁

21. Oktober 2022

This app is direct to the point. It gives your needs in adding a GWP function to your site. Customer service is great too!

Park Access
Philippinen
Mehr als ein jahr mit der App
506 hat geantwortet 21. Oktober 2022

Thanks a lot for your review! We're so pleased to hear you are finding EasyGift useful and that our customer service team helped you! 🥳

11. September 2023

This app has caused us many many issues. Their glitches often result in not adding a gift or not removing the gift when customers remove products. Caused us having to manually edit lots of orders, wasted lots of our support team time, and the worst part is when we reached out to them, their support is cold and not caring at all, never tried to help resolve their own issues, only blamed us by saying that it's our own theme code that doesn't work and caused conflicts with this app. After changing to another app, all those problems were solved, then we realised that it's this app that doesn't work.

No Face Skincare
Australien
Mehr als ein jahr mit der App
506 hat geantwortet 21. September 2023

Hi there,

Nathan here the product manager for EG. I have tried reaching out to someone in your team who raised a customer support request a while back but I haven’t heard back from them.

I am disappointed to read about your experience with the app. I have checked through our support records and understand why you feel this way. We have made major improvements to our support flow and added more resources to our support and development teams as we realised it needed improvement. We’d be more than happy to assist in looking into the issue you have faced and look into a possible solution for this hiccup with EG if you’d like to use the app again. We’d love to turn this around and make EG work well for you.

Let me know what you think.

Best regards,
Nathan

9. Juni 2022

We're all very happy with both the app, their customer service & its price. Couldn't recommend more!

GREENFORCE
Deutschland
Mehr als ein jahr mit der App
506 hat geantwortet 9. Juni 2022

We're so pleased you and your team like EasyGift! All the best! 👍

8. März 2024

We've been able to easily manage free gifting with this app. It's so intuitive, customer service is responsive and goes above and beyond to help. We love customized experiences for our clients and EG Auto Add to Cart has helped us achieve this. Highly recommend!

May Lindstrom Skin
Vereinigte Staaten
6 monate mit der App
15. Juni 2023

Amazing app! Allows to run different types of promos, including GWP with automatic add to the cart.
Support is very responsive and helpful.

Antipodes Australia
Neuseeland
Mehr als ein jahr mit der App
8. Dezember 2022

Customer service has always been quick to respond with any small questions. I've found this app easy to use and great for adding free gifts to cart automatically to help drive up average order value.

ZamiPet
Australien
Mehr als ein jahr mit der App
506 hat geantwortet 9. Dezember 2022

We really appreciate your review! Let's continue boosting your AOV! 🚀