EG Auto Add to Cart Free Gift , 462 reseñas
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App does everything we were looking for so far. There was an issue displaying gift products in the cart. Even though the issue was no fault of the app and to do with our theme instead, Nathan took a look and found a fix for the problem in no time. It was great work and we're looking forward to making use of the app features moving forward.
We really appreciate your review and are over the moon that EasyGift and our support team provided the solution for you! Let's raise your AOV and conversion rates! 🙌
App did not work properly. Sometimes it added the item to cart with the trigger product, sometimes it just added the free item to the cart without a trigger product. Contacted support and never heard back.
I used this app specifically so that it would add a product and a discount to the cart for a send X get Y Free promotion. The app's description said that it would do this and had the features to do this, but never worked. When I contacted Customer support, I found them to be rude and unhelpful sighting that they already talked to our sister company. I deleted the app after 2 days and would never recommend this app.
Hi there, we're really sorry you haven't been able to get the app working on your store. We'd love to fix it for you and help get your promotion running - we've sent a follow-up over email so we can try to figure out what's causing the problem.
You need to create discounts in Shopify. The application applies them automatically. It is not comfortable. For example, the buyer has a promo code for a 10% discount and he will not be able to receive a gift
Update: 14 August 2023:
Hello,
I noticed you have reinstalled EasyGift and have used it well, I've tried contacting you to find out how you're finding the app now we've made considerable improvements to the app since you last installed it and had a bad experience. I'd greatly appreciate any feedback you have about the app now and why you've decided to use EG again. Feel free to email me: nathan@fiftypoint6.com
Kind regards,
Nathan
Product Manager of EasyGift
16 June 2022 reply:
Hey there,
I apologise that you have faced this issue with EasyGift - we have made an effort to highlight that a method of discounting needs to be used to make the item free.
I have emailed you about your grievance and have suggested a solution for you and hope this can make it right. Please get in touch with: services@fiftypoint6.com if you have not received this email and I can explain the solution we have.
Kind regards,
Nathan
Product Manager of EasyGift
App instalation a lot of skripts and add snippets and everything. It was trouble shooting me a hole day. Nothing was working correct after setting this app. I delete it but there were no possibility to deinstatalation the app. I am so f---cked up with this shit.....DO NOT INSTALL
So sorry you had difficulties. Rest assured if you deleted the app, everything was uninstalled. Please reach out to support@cashflowtechnologies.xyz if you have any questions or follow ups.
App did not work - promocode was not applied on checkout - depending on you customer added the product would not work at all
Hi Female Founder Planner team,
Nathan here, the product manager of EG. I know your review is from a few years ago, but I wanted to reach out and let you know our app is much improved and can add promo codes in the redirection to the checkout very reliable and accurate now.
Let me know if you want to try EG again., reach our support team here: support@506.io
Kind regards,
Nathan