EG Auto Add to Cart Free Gift , 리뷰 451개
상세 검색
-
평점별
Probleme wurden schnell gelöst und wir setzen die App-Möglichkeiten in diversen Bereichen ein.
This app helped solve our issue with automatically adding free gifts to the cart. The support team was awesome and resolved my issue within the first day. I highly recommend this especially with the holidays coming up.
WHy do i still get charged even after uninstalling this. I want a refund
Hi BodySonicUS team,
Nathan, the product manager of EG here. I have tried calling you multiple times and sent a few emails but have been unable to reach you to resolve this matter. The subscription charges are handled by Shopify - and the app's subscription fee is taken at the same time as your monthly Shopify plan payment. The records show you uninstalled it during the second month of use which correctly led to the second payment being charged for. This review shows the amount of time you used the app - you were installed for 2 months and were charged correctly for the duration of your usage.
No more payments will be taken as the subscription ended when you uninstalled.
I am happy to discuss this with you, feel free to reach out to us here: support@506.io
Kind regards,
Nathan
Works just as we needed to give customers a free top with purchase, and they could also pick their size. Customer support is quick respond with answers to our questions. Highly recommend!
testing to see how it affects cvr, in theory makes sense to increase cvr
What an absolute pleasure of a company to work with!
We've had the most incredible experience with Nathan and the team at EG Auto Add - from the fastest response times to efficient problem-solving and making themselves available when needed, across continents, I don't believe I've had this level of service in a very, very long time. Thank you!
Easy to install and get started creating rules. Really like the pop up feature to allow customers to choose which Gift with purchase to add to their cart. Very responsive customer support!
Thank you for the upbeat feedback! It's great to hear you enjoyed the easy setup, the pop-up feature, and our responsive customer support.
Great customer support by the team. There was an issue in the app that caused it to malfunction. The team really made it up by resolving the issue and following up on the same. Overall, very professional and customer-centric approach.
the best solution for gifting
HAVE NEVER USED APP JUST SOGNED UP ??? NEEDS TO HELP LOCATE THE ABILITY TO OFFER ON STORE CREDITED GIFT CARDS TO USE ANOTHER DAY OF 10 OR 15 OR 20 BUCKS FINDING AFFORDABLE PRODUCTS WAS ROO HARD AS I WANT TO GIFT NICE THINGS
Hi Hotsells.VIP team,
Nathan here the product manager of EG. I am disappointed to read this review of your experience with the app. I emailed you after you posted this review to try and help you with the problem, but I am still waiting for your reply. I see you are still using the app and I am happy to offer any assistance to set EG rules up to accomplish the promos you want to offer your customers.
Please contact our helpful support team here: support@506.io
Kind regards,
Nathan