EG Auto Add to Cart Free Gift
속도, 사용 편의성과 판매자 가치에 대한 Shopify의 최고 품질 표준을 충족합니다.
리뷰 (709)
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평점별
Thanks for the positive review! We're here whenever you need us.
TOP
top
NICE
Easy Like They Said
simple efficace
great
Super application. Création d'un cadeau gratuit effectué en 2 minutes. Pas de bug, tout fonctionne correctement.
Easy to set up and works well!
Great support team !!
Works Great
great
Really like this app. i always offer free items in my bundles and EG lessens friction as the app adds automatically the free item once cart meets requirements. recommend for stores who free items promos
finally the app that finally worked for my gift concept, thank you guys
great app
Great app !
Very user friendly compared with most apps, absolutely love it! Has helped my increase sales
It work
The app works very well. I can configured in a few steps easily.
good
What an absolute pleasure of a company to work with!
We've had the most incredible experience with Nathan and the team at EG Auto Add - from the fastest response times to efficient problem-solving and making themselves available when needed, across continents, I don't believe I've had this level of service in a very, very long time. Thank you!
Great
Great app and very easy to use. Works exactly as expected, would highly recommend.
Not too happy with customer service. Sent a request out over a week ago and no one has responded back. If I can't get help, I can't use the app. When will I get a response?
Hi Haus of Business team,
Nathan here, the product manager of EG. I am disappointed to read this review after helping you with the issue you reported.
From our side, the main point of delay was caused by our request for your store's collaborator code - this requirement is imposed by Shopify and was out of our control as we needed to log in to your store to see the issue you reported. Our records show our request for you to share this code with us was sent on 11th December and you replied on 18th December (the same date you wrote this review) asking why no one had replied to you, when we had.
We worked hard to debug the problem you raised with us and found you had many custom pages on your site where you add products to the cart/checkout in different ways which led to some back-and-forth discussion to pinpoint where we could replicate the issue. Within a day of us having access to your store, we found the changes needed to be made on your custom theme to resolve this issue with EG not applying rules. I kept checking your store and saw that these changes were then implemented and that they solved the problem but did not receive any update that they worked.
I am pleased to see you are still using EG and making good use of your rules to boost your AOV and conversion rate.
All the best,
Nathan
so far so good
amazing app. 10/10 Highly reccommend
WHy do i still get charged even after uninstalling this. I want a refund
Hi BodySonicUS team,
Nathan, the product manager of EG here. I have tried calling you multiple times and sent a few emails but have been unable to reach you to resolve this matter. The subscription charges are handled by Shopify - and the app's subscription fee is taken at the same time as your monthly Shopify plan payment. The records show you uninstalled it during the second month of use which correctly led to the second payment being charged for. This review shows the amount of time you used the app - you were installed for 2 months and were charged correctly for the duration of your usage.
No more payments will be taken as the subscription ended when you uninstalled.
I am happy to discuss this with you, feel free to reach out to us here: support@506.io
Kind regards,
Nathan
Works very well! The team is very supportive and helpful! I have earned over $80 with this app in less than a week!
Great App! Easy to follow step-by-step guide! Clear and user-friendly
Very Useful App! Wish it would be discounted, but still, good value for the money.