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Nick and the Giftnote team were very patient and helpful during our onboarding and install process. They customised the appearance and location of the Giftnote assets precisely to our brands strict aesthetic. Giftnote is such a great idea and we are so happy to partner with them to improve our customer's gift buying experience.
This app has been a game changer! We were stuck using Shopify's default gift notes system, which wasn't working properly with our warehouse. We spent money on our dev team to try and fix the issue to no avail. Customers were calling up and complaining. For e-gift cards, it was a cumbersome process for our customers.
Gift note made it so much easier. Customers can now schedule the sending of the gift card and they also get an email confirmation once their recipient receives the email. And the emails integrate seamlessly with Klaviyo, which is our go-to ESP, as all apps integrate with it.
Installation is easy as GiftNote sets it all up for you.
We were looking for a way to make it easy for customer to gift, which we noticed was already happening.
By implementing Giftnote, it's eased our previously manual gift note experience and have automated all of it. Customer usage has been steadily increasing and haven't had any issues since implementation! Nick was also very very helpful in addressing any issues and with implementation. Would definitely recommend!
The customer service that Nick and the team have provided to our account has been over and beyond. We worked with the Giftnote Team directly, and they very much made the integration a seamless transition, with the absence of agency representation, they were still able to work within our website restrictions and problem solve with their prompt communication and assistance. Can not recommend the platform more.
Thank you for the outstanding review! We're thrilled that Nick and our team exceeded your expectations, ensuring a seamless integration and overcoming challenges with ease. Your recommendation is greatly appreciated.
For any further support or questions, please don't hesitate to reach out. Schedule a chat with us at calendly.com/giftnote.
Thank you for choosing Giftnote and for your high praise of our platform!
The Giftnote team was very helpful during implementation and the app has been working very well!
Giftnote offers an exceptional feature that has revolutionized the way our customers can send their purchases as gifts, including the option to time the delivery of their gift messages. This functionality is flawlessly applicable to both digital gift cards and physical product orders. Its smooth integration with various carriers enables the gift messages to be sent upon delivery, a feature our customers have eagerly awaited and thoroughly appreciate. The feedback from them has been overwhelmingly positive. Additionally, this feature has been instrumental in attracting new customers, broadening our market presence, and boosting sales and conversion rates. Nick and his team have been outstandingly supportive, ensuring the integration process was swift and providing ongoing assistance whenever needed. Highly recommended!!
Super excited about our partnership! It's been awesome working with your dev team, getting everything from gift vouchers to store credit and order tracking running smoothly across your Shopify sites.
We were looking for a digital gift message solution since our 3PL partner can't send out physical gift notes, and we're so glad we found Giftnote. The interface is easy to use, the app does what it's supposed to, and Nick has been so helpful and hands-on in getting us set up!
Thanks for your wonderful review! We're thrilled to hear Giftnote was the digital gift message solution you were searching for.
It's great to know our interface met your expectations and that Nick provided the hands-on support you needed for setup.
Should you require any further assistance or have suggestions, please feel free to schedule a call with us at calendly.com/giftnote. Your satisfaction is our priority.
Thanks for choosing Giftnote!
We love giftnote and so do our customers. It is so simple to use and i love that we can customise the message so that it stays on brand.
Highly recommend GiftNote! Setting it up was a breeze – customisable to suit our preferences. The impact was immediate; we started seeing results as soon as it went live. The support from Nick and the team has been exceptional too!
Love this app and the team that runs it! We are a very 'gifted' brand and were seeking a digital solution to allow customers to more seamlessly deliver gift cards in a personalized way and Giftnote was the solution.
So glad you're loving the app and feeling the support from our team! It's fantastic to hear that Giftnote is hitting the mark for your 'gifted' brand, making it easier for your customers to send personalized gift cards. We're all about creating those seamless experiences.
Thanks for teaming up with us!