Reviews (107)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

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Merchants highly recommend this app for enhancing customer experience with personalized gift messages and cards, especially useful during holiday seasons. It integrates seamlessly with Shopify and platforms like Klaviyo and Yotpo CRM, offering features like multi-order gifting and timed message delivery. The app supports flexible delivery via email and SMS, is easy to set up, and has responsive customer support, making it ideal for e-commerce stores focused on gifting.

June 11, 2025

Great concept especially for businesses that are gifting based!

Soulmate Customs
United States
29 days using the app
October 10, 2024

Giftnote has been a huge asset for our business. The setup was seamless, thanks to Nick’s incredible support, and the app integrates smoothly with Klaviyo & Shopify. Our customers love the personalised gifting options and send on arrival functionality. The customer service has also been fantastic —Nick is quick to respond and offer solutions. We’re excited to see how it performs over Christmas, but it’s already exceeded our expectations. Highly recommend!

Four Pillars Gin
Australia
About 1 year using the app
October 10, 2024

From a customer perspective, the Giftnote UX is the best out-of-box option for Shopify by far. It allows customers to control the communication of their gift from order to delivery.

From our vantage as e-commerce operators, the implementation was reasonably easy. There were some minor hurdles, but Giftnote's CS team took the reins and helped launch the enhancement.

I wholeheartedly recommend Giftnote. There is not a better gift experience in the Shopify App Store.

PorkRinds.com
United States
7 months using the app
October 9, 2024

Highly recommend Giftnote for any business looking to enhance their gifting options! Nick was amazing during the entire setup process. He addressed all of our questions and made integration quick and easy. Since then, we haven’t had any issues.

Coco Moon
United States
6 months using the app
November 7, 2024

We recently added Giftnote to our site, and the experience has been fantastic! Onboarding was quick and easy, thanks to Nick’s expert guidance. The setup process was smooth, and any questions we had were answered promptly. It's been a great addition, and we’re excited to see its impact during the holiday season. Highly recommend!

OVERTIME
United States
3 months using the app
August 4, 2024

This app has been fantastic for implementing gifting functionality on our client's winery website. Flexible and versatile, we've integrated it with our CRM & email marketing platform seamlessly to personalise each gifting option and journey. Whenever we had a question, Nick was quick to respond and jump on a call to walk us through a fix or offer solutions. Would definitely recommend to anyone who is wanting to elevate their gifting experience.

Henschke
Australia
4 months using the app
August 2, 2024

GiftNote has been an amazing app that has helped solve our gift messaging problem. We used to send the note that the user wrote to our 3PL to be printed on a piece of paper but now GiftNote digitizes this experience and enables the customer to decide when they want their message delivered. They integrate with all the carriers we work with and also integrate with our ESP so that we can style the email as we want.

Nick and the entire GiftNote team have been extremely responsive and great to work with. I highly recommend this app!

Rothy's
United States
About 2 months using the app
October 22, 2024

The GiftNote Team have been amazing at onboarding us and getting us all setup.
The UX has improved completely and our gift cards are a top seller every day!
One of the best apps and Teams out there.

Kip&Co
Australia
About 2 months using the app
August 2, 2024

We love the giftnote app. We had a custom built solution that we ripped out in favor of gift note. The UX is perfect and the analytics are super helpful. The team was also great in helping onboard us. Highly recommend.

Lalo
United States
3 months using the app
March 7, 2025

Allows us to have gift messaging while using a 3PL.

Homefield
United States
9 months using the app