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Great App! 100% Recommend. Support team is awesome! Has provided consistent support that really made the setup easy.
Great, app super easy to install and very clear instructions on their support pages for further customisation. If you sell any kinds of gifts this app is a must! Also great customer support via their email if needed.
We just installed this app, and were very impressed that the developer did all the heavy lifting...by correctly and immediately updating our theme. We are a brick and mortar with over 20 years experience, so we've gone through the ups and downs of e-commerce and apps. We've had terrible experiences, and then impressive experiences, such as with Pix and GiftShip. They are responsive, savvy and have created a great product that they support. They also made a few suggestions on how to optimize the app for our particular theme and shop. Thanks and we look forward to more apps from Pix.
We use this app to allow our guests to ship gift baskets to multiple recipients from a single order. The app has really improved our business. The support has been excellent!
There are a lot of details to manage when opening a new store and the app options can feel overwhelming. I chose Giftship because it offers me and my customers time-saving solutions.
The multiple address feature will be a fan favorite for our customers allowing customers to ship items to multiple locations in a single order with a personal message for each shipment. How cool is that!!
We’ve used this app for 3 years and loved it, but unfortunately it changed recently. Discount codes are no longer applied to the “parent” (original) order, only to the “child” orders. When a customer places an order for 2 items with each one shipped to a different address, the quantity discount code for 2 items won’t work now. Our business relies heavily on volume discounts to increase sales, so the app is no longer very useful. We contacted support hoping there was a way to modify it and return to the way it used to work, but we were told it’s impossible. Wish there was an alternative to this app. If your business uses quantity discounts, you should think twice before purchasing Giftship.
Really appreciate the review! Glad we got everything working well!
Great customer service and very customizable. We only use two of the many features available with the app and think its worth it!
I find Giftship very quick to respond. The app is worth getting. We use it for the calendar (choose what date for your gift to arrive), gift card message and select multiple addresses for delivery. The latter can be a bit clunky which is why I'm giving four stars. When it works it's great, but like most apps you add to Shopify, the experience can depend on browsers and users computers etc. Though, I must say the multiple address option seems to be improving and we get less complaints about customers not being able to use it so I would say overall that the app is definitely worth having.
We love this app! Using GiftShip allows us to have future ship dates for our craft popcorn business. We can also allow our customers like businesses order and ship to multiple addresses. Works great for client gifts! The support staff is very friendly and responsive. Helped answer my questions quickly and were incredibly helpful! Get this app if you need to ship to multiple addresses, have future ship dates, or both!
We had issues with conflicting apps being used in our order process via Shopify. Tim and Zac were fantastic at helping us resolve work together issues without having to sacrifice the quality of the checkout experience. So refreshing to have a support team with a "can do" attitude and NOT a "not our problem hire a developer" reflex.