Rezensionen (310)

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 93 % der Bewertungen sind 5 Sterne
  • 3 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 2 % der Bewertungen sind 1 Sterne
27. April 2021

I am super impressed with the customer support from the Giftship team!! I needed some help getting the app set up with my theme, and Tim Rokeby-Thomas jumped right in and took care of it and help with any other questions i had! He went above and beyond what was needed and so in such a timely fashion! THANK YOU!!!

Surturbans
Vereinigte Staaten
9 monate mit der App
13. April 2021

This app has been invaluable during busy gift-giving holidays! I also really appreciate how well the features integrate into the site visually— no weirdly bulky add-on visuals or anything, just streamlined text with a checkbox. The dev team is always very responsive and helpful too. :)

Xocolatl Small Batch Chocolate
Vereinigte Staaten
9 monate mit der App
2. März 2023

Alright, let me break down my full experience with GiftShip. I first came across this app 1 year ago, and I implemented it on my website. I knew exactly what I wanted, but back then they did not have it all the capabilities, and I ended up leaving. We just recently came back to GiftShip, and the difference in capability, workflow, and a huge improvement in UX has been tremendous. Picking any paid service is like picking a partner in business, and we are very careful with that. We try to pick wisely. Now, congratulations to the team on the massive growth, and major improvements in the platform. And also for Tim, for being an awesome Merchant Support filled with wise coding knowledge and fast turnaround. The company is lucky to have you!

Twine Gift Co | Custom Corporate, Client and Wedding Gifting
Vereinigte Staaten
9 monate mit der App
Bearbeitet am 23. Juli 2020

UPDATE: I've adjusted my 1 star review, as after posting Tim & Kevin fixed the problem in about 10 minutes. Here's to happily shipping to multiple addresses again.

I loved this app. Support was initially great, and there is no doubt it has boosted sales. However we have had an issue with this app since the middle of May 2020, where whenever a customer tries to enter an address the app just freezes, with the dreaded constant spinning 'wait' wheel. I contacted Pix on the 20 May. Nothing. On the 27th May. No response. Mid June, no response, again on 4th July through every support channel i could, in frustration. Still nothing. This is a great app, but unuseable for us as the support has become so poor. I'm giving it a week, then uninstalling. It's a real shame and so so frustrating. When an app is this useful, the support needs to match it, which it did in the beginning. I'm wondering whether this is a classic case of give good tech support at the outset to get excellent reviews, and then abandomnolder accounts to their fate. Real shame.

My Small World Toy Store
Vereinigtes Königreich
9 monate mit der App
2. August 2018

INCREDIBLE app with incredible support. The app does exactly what it says and it will. Tim and Zak went the extra mile to help us with our custom needs.

Couldn't recommend a better app and company to work with!

Cookiedo
Vereinigte Staaten
8 monate mit der App
Bearbeitet am 10. März 2018

When we were building our Shopify business, we had repeated bad experiences with Shopify "experts" and other applications companies. Finally, with Apps by Pix we have found a Shopify app and business that has been genuinely helpful, concerned for our business, and mindful and caring about the quality product they are producing. We are soooo appreciative of Zac and Tim and the team at Apps by Pix for their detailed work. This app improves our business model, our customer experience, and our operations substantially!! We invested in a lot of up front work with Zac and Tim before installing the app - these guys are terrific!! They are VERY responsive whenever we have had a question or concern. We required a bit of customization on the app to fit our business model and they came through with flying colors! We would recommend this company to anyone considering the app. By the way - we checked out several of their references beforehand and got the exact same feedback!! That speaks volumes! Thank you Zac and Tim for showing us that we can partner with a development company that won't leave us high and dry!! Keep up the great work!

My Wish For You
Vereinigte Staaten
8 monate mit der App
7. April 2021

Tim and team we're so quick to respond and helpful. They answered my questions immediately. I couldn't recommend Giftship more!

scrunch support
Vereinigte Staaten
8 monate mit der App
23. Oktober 2018

Saved a lot of manhours for us by automatic most of the stuff we used to do manually earlier. The customer support is fantastic!

Baskets & Boards
Kanada
8 monate mit der App
31. Januar 2023

Giftship is an awesome way to customize the gifting experience for your customers. The best part, the customer service is AMAZING! We highly recommend adding this app to your Shopify site.

Ferne Boutique
Vereinigte Staaten
8 monate mit der App
1. November 2021

We recently changed to giftship from another app we had used for a number of years to help with better functionality for our shipping. We have previously used another app for our gift hamper service The Botanica Box. Having recently engaged another web designer for our latest business, Foliar (a florist) we were recommended to use Giftship for that. We were so impressed by the extra functionality included cut off times that could be set to our local time and Clearer entries for note card entry. We decided to also change this over to our gift hamper service. It was easy to set up, but I just needed help to remove sections of code that are not needed now. The response I received from support was incredible and they were able to resolve the issue immediately. I could not be happier with the app itself and the support as well

The Botanica Box
Australien
8 monate mit der App