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These people actually got our glitch fixed and our website functions back on track - was a busy time of the year for us for the functions to be playing up, but they nailed it - Thanks Greg and Tim
The app is fantastic, but the team behind it is even better!
The team at Gist are hands down one of the BEST teams I have ever had the pleasure of interacting with.
Our initial GiftShip implementation faced a couple of hiccups due entirely to how our Shopify instance was configured (with third-party apps) and a lack of understanding regarding the features we required.
As our rollout was time sensitive and our deadline fast approaching, I reached out to Jayson, Tim, Zac as well as the other amazing Gist team members for any advice and/or support they could offer.
Not only were my queries answered promptly, but also with care and compassion. In less than 48 hours I must have sent a dozen or more emails about several separate technical issues, yet each and every time the response was friendly, pleasant and helpful.
If you're looking to offer your Shopify customers a variety of gift options, including multi-address shipping, plus you're looking for a stable, robust solution that is easy to implement and manage, GiftShip is it.
If you're not already convinced by the world-class quality of the GiftShip app, let the quality of the Gist team convince you.
Absolutely sensational.
Giftship support is truly exceptional. There were a few things that weren't working initially and I received personalized attention and fast support! Excited to see how this app improves our business and customer experience.
Amazing app, with extremely responsive and helpful support! We've needed several modifications, and the team behind this app has helped us every time. Strongly recommend them :)
One of the best apps for companies that specialize in gifting. There are so many features that we have implemented and the app is reasonably priced. I love having all of the features in app, rather than having to download multiple apps to do a single function. Their team has been extremely helpful and continues to help walk us through the implementation process.
Tim and the team are among the best in the business and always deliver exceptional support at any time. The app is a must have
We love this app for shipping to multiple shipping addresses in the same order, but there are so many other useful features! And the customer service is amazing!
I love using this app; their customer service goes above and beyond! The app has fantastic features, and I found answers to my questions quickly in their excellent FAQ section. When I had a little trouble with how my cart page looked, I reached out, and Jasyon got back to me quickly, spending time to fix the issue. It's clear they genuinely care about their customers, and I couldn't be happier with the experience. I wholeheartedly recommend this app!
My business uses this app exclusively for the Product Options feature and it's been really helpful. We've run into a few issues over the past few years but customer support has been timely. Most recently we needed help with customizing the packing slip and received a custom template in just hours!
I use Gift Ship on my shopify website and love how simple it is to use. I recently had an issue with delivery dates not being printed on my order confirmation email. After unsuccessfully trying to fix it myself I contacted Dhopify who put me onto GS help. While they are based in Canada and I’m in Australia, this didn’t affect their responsiveness in helping me fix my issue. All done in a few hours. Brilliant service.